Michael Vovakes Email & Phone Number

Lancaster, Pennsylvania, United States

Camp Hill, Pennsylvania, United States

Chairman of Finance Committee, Board Secretary, Member of Executive Committee, Chairman Elect

Helping organizations to develop and evolve strategy, structure their operation, and improve performance.

United States

Philadelphia, Pennsylvania, United States

Strategy, Planning & Execution / Relationship BuildingDeveloped and executed marketing plans and interfaced with C-suite executives and investment professionals of Fortune 500 companies, foundations, and educational institutions to build relationships and introduce equity and fixed income strategies. > Established new firm relationships with executives and investment consultants, and led product presentations.

Washington D.C.

Strategic Planning / Transformation / Operational Excellence / Change Management / Policy & Standards DevelopmentProvided change management, operations expertise, and industry knowledge to implement an aggressive agenda to transform the federal workers' compensation program. > Developed the methodology / process used to communicate and implement DoL policies and White House Executive Orders. > Led the Office's Covid-19 response by coordinating with national field offices to provide safe working environments and contingency plans for staff and contractors without loss of productivity. > Negotiated agreement which transferred IT functions from Office of Workers' Comp Programs to DoL Chief Information Officer including definition of service levels, budgets, staffing, and system maintenance and enhancements.

Harrisburg, Pennsylvania

Led $3B workers’ compensation system, including transformation and operation of the state’s largest workers’ comp insurance company (SWIF), with premiums of $220M, investments of $1.5B, and over 22,000 policy holders.> Drove multi-faceted turnaround of SWIF, improving balance sheet by $175+M and elevating operations and performance despite resistance from key stakeholders. Improved customer service and response times using Lean Six Sigma tools. Spearheaded technology shift to improve efficiencies and save long-term costs.> Generated returns above liability index on $1.5B in investments.> Led operational transformation of the Bureau, eliminating chronic backlogs, leveraging technology to reduce staff and improve service, introducing predictive analytics modeling, and upskilling staff. Spearheaded other leading-edge technology changes to improve responsiveness and process flow.> Active member of three boards of directors; elected chairman by the Executive Board of the PA Compensation Rating Bureau.

Harrisburg, Pa

Managed high-risk, high-profile portfolio of projects and served as key advisor to the leader of a 5500-person agency with a $1B budget. > Modernized state job board technology, driving 4X increase in utilization and introducing new, user-friendly tools.> Spearheaded initiative that eliminated unemployment system backlog and ensured financially sustainable operation during high-demand period. Also regained control and drove successful restart of a systems implementation that was overdue and over-budget.> Served as Acting Exec Director of the Office of Vocational Rehabilitation (1000-person staff, $180M budget), delivering employer-centered change in services and culture.

Harrisburg, Pa

Developed and scaled an entrepreneurial development program from pilot to statewide operation, with strong financial results. Led company through turbulent, rapidly changing business and political environment, and established operations and processes for top efficiency. > Leveraged a $3M investment by PA taxpayers into $300+M in gross sales by program participants and a total return to the Treasury of over $9M with recurring annual tax revenues of over $1.6M. > Coordinated a complex web of operations and technology between dozens of organizations and sites. Pioneered technology for remote meetings and training, eliminating 25 wasted days and 4000 miles of travel per year. > Successfully built relationships and lobbied the PA General Assembly for over $16.5M to continue program funding for 7 years.

Harrisburg, Pa

Master Trainer on the Leadership for Business Excellence Team, certified by Xerox to conduct training, lead consulting projects, and certify new trainers. Trained senior executives to plant floor workers in a structured problem solving and process improvement methodologies based on quality management principles and data analysis (Six Sigma and Lean). Spearheaded consulting projects for diverse clients, delivering significant process improvements and turnaround initiatives.

M.Ed., Training & Development

Ba, Political Science