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Working at Marsh & Parsons is an Award Winning Estate Agency in London. My role involves: Working closely with prospective tenants and ensuring that they are informed about the lettings process, the legal commitments involved and setting up viewings to generate business. As part of this I also had to create legal tenancy agreements that complied with current lettings legislation. Interacting and building rapport with a wide array of people whilst providing exceptional customer service the process, dealing with both landlords and tenants has given me a good understanding of how to deal with clients in a polite, informative and timely manner and how to use this to create effective business relationships. Working within my office at Marsh and Parsons involves working in a small team in an organized and professional manner. This time has also involved working with a variety of different people from various departments, being communicative, informative and organized. Qualifying the motivations of tenants in order to ensure that my time was used effectively, especially in summer markets, which are an incredibly busy time of year requiring you to be on top of your paperwork whilst also dealing with prospective tenants in a polite, calm and professional manner. This involved having the self-motivation to work late notice and additional weekends in order to capitalize on the best times in the year.

Working at a Michelin Star restaurant means that all employees have to provide a high level of service. Being part of the front of the house team means that you have to be personable, approachable and good with customers. Whilst this can be difficult at times due to it being a pressured work environment I feel that this is something I have excelled at. This role has many transferrable skills such as elements of sales, time management and being organised.