Michael Keyser Email and Phone Number
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With over 12 years of progressive experience designing and facilitating complex learning & development programs in the professional services and higher education industries, I have determined that my passion is helping people maximize their unique potential. Throughout my career I have spearheaded new learning initiatives, led diverse teams, and managed complex projects. I am a certified leadership development facilitator with experience designing and delivering face-to-face and virtual workshops for audiences of up to 400 people. As a values-based, servant leader, I strive to empower my teammates and align my work with my organization’s priorities and culture. My ultimate goal is to have a positive impact on my organization, its people, and the communities in which we work. -My Values: Connection | Family | Gratitude | Service | Well-Being-CliftonStrengths Top Five: Belief | Connectedness | Input | Arranger | Learner-Disc Profile: High S Tendencies: Collaborative | Reliable | Team-OrientedI am passionate about supporting my local L&D community. As an active member of the Association for Talent Development (ATD) - Orange County Chapter, I serve on the Monthly Learning Events committee, a group dedicated to offering engaging workshops on trending topics and structured networking activities to discover new connections.Technologies:-Articulate-Canva-MS Office and Teams-Paycom LMS-MS Photos (Video Editing)-ZoomSkills and Specialties:-Leadership Development-Certified Leadership Instructor-High Potential Employee Programs-Experienced Public Speaker-Project Management-Training Program Design & Implementation-Group Facilitation (in-person & virtual)-E-Learning Course Design-L&D Strategy-Adult Learning Theory-Team Management & People Leadership-Needs Assessment & Program Evaluation-Learning Analytics-Creating Learning Guides & Job Aids-Coaching & Mentorship-Learning Management Systems-Team/Leadership Assessment Tools (CliftonStrengths, Emotional Intelligence, MBTI)-Cross-Functional Collaboration & Stakeholder Engagement-Diversity, Equity, Inclusion and Belonging-Strategic Thinking
Farmers & Merchants Bank Of Long Beach
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Vice President, Learning And Development Training ManagerFarmers & Merchants Bank Of Long BeachLong Beach, Ca, Us -
Organization Development And Learning ConsultantBlue Shield Of California Mar 2024 - PresentLong Beach, California, United StatesAs a member of the Organizational Development and Performance team, I focus on designing and executing programs that develop great leaders from within. I help manage all aspects of the Lead to Excellence program along with feedback metrics that support the continuous improvement of our programs. Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. -
Senior Learning & Development ManagerWare Malcomb Sep 2023 - Jan 2024Orange County, California, United StatesAs Sr. Learning & Development Manager at Ware Malcomb, I helped launch a new L&D Department and was responsible for collaborating with key leaders company-wide to creatively design and implement effective methods to train and develop team members. I collaborated with seniors leaders and executives to understand organizational needs and aligned my programs accordingly to deliver outstanding results. Notable Accomplishments Include:- Led the launch of an annual 6-month leadership development program for 24 high potential employees by researching and designing a cohort learning curriculum, managing stakeholder engagement, and co-facilitating six workshops with subject matter experts, resulting in an NPS of 91.-Designed, implemented, co-facilitated and assessed a full-day, in-person program for 24 high potential employees focused on emotional intelligence and strengths-based leadership, receiving an NPS of 89 and meeting learning objectives for 95% of learners.-Enhanced the facilitation and curriculum of “WM Cultivate,” a biannual full-day, in-person leadership development program for 45 new leaders, meeting learning objectives for an average of 76% of learners and receiving an average NPS of 89-Partnered with Operations team to complete a nine-month instructional design project for an eight-hour, quarterly, live, virtual leader onboarding program that impacts 90 learners annually, receiving an NPS of 40; researched and delivered a virtual “facilitation skills” workshop and coached 25 subject matter experts on adult learning theory-Enhanced “WM University” (company wide biweekly virtual micro-learning) by partnering with Operations team to align content with priorities and coaching subject matter experts to improve training facilitation, increasing average attendance by 60% in 24 months-Managed a company-wide annual nine-month 1:1 mentoring program for 300 employees, receiving an NPS of 76 -
Learning & Development ManagerWare Malcomb Sep 2021 - Sep 2023Orange County, California, United States- Established the purpose, vision, and processes of a new Learning & Development Department that managed ongoing company-wide learning programs and initiatives for employees located in offices in the North and South America.- Led and administered company-wide committees focused on learning, leadership development, onboarding, and employee engagement: WM DEI Training & Education, WM Emerging Leaders, WM University, WM Mentoring, and WM Internship Program- Established strategic partnerships with subject matter experts in Operations, Marketing, and Design to build technically accurate training and exchange knowledge on relevant trends- Researched, designed, and facilitated in-person and virtual workshops on Myers-Briggs, Seven Habits of Highly Effective People, and CliftonStrengths for teams of 5 to 50 employees- Partnered with HR Team to manage a CliftonStrengths intranet site by creating live and on-demand workshops and coaching leaders to implement strengths-based leadership -
Associate Director, Student EngagementChapman University Jan 2019 - Sep 2021Orange County, California Area● Researched, planned, facilitated, and evaluated ongoing in-person and online training programs for 140 employees on topics including new leader orientation, communication skills, customer service, diversity & inclusion, and StrengthsFinder● Collaborated with a consultant to design and deliver a 20-hour leadership development and technical skills training for ten employees in order to address performance gaps, resulting in improved customer service outcomes and a 20% increase in facility usage● Created online how-to guides, centralized employee communications, and streamlined operations for 80 employees using a mobile operations management software● Managed the April 2021 reopening of a 4,000 sqft. fitness center following COVID-19 closure: hired, trained, and supervised 20 employees and created online booking system, resulting in 1,675 bookings in 5-weeks● Adapted to remote work in 2020 by creating online talent acquisition, performance management, employee recognition, and onboarding processes for 140 employees● Supervised, trained, and evaluated one FTE, three graduate assistants, and 80 student employees working in three facilities with a $150K annual budget and 3,400 weekly users● Designed, implemented, and launched the “Rec Portal” (web-based platform) in collaboration with a management software company and an Esports platform startup● Closely collaborated with outside consultants and vendors and internal stakeholders across the organization to coordinate and manage talent development projects, facility operations, and events● Managed $1.5M fitness center renovation project in collaboration with university senior leaders and the Campus Planning Department, increasing average daily users by 23%● Designed, implemented, and reported on three national benchmarking assessments annually to measure program effectiveness, learning outcome achievement, and student satisfaction -
Adjunct Faculty Lecturer, Leadership StudiesChapman University Jun 2017 - Sep 2021Orange County, California Area● Designed, organized, facilitated and evaluated a 15-week leadership curriculum on change management, culture, emotional intelligence, StrengthsFinder, and team development● Pivoted course to a virtual format in March 2020● Instructed leadership development course for 25 undergraduate students by delivering weekly three-hour presentations and facilitating group discussions on topics including The Five Behaviors of A Cohesive Team and Thomas–Kilmann Conflict Mode● Managed Canvas (learning management system) and leveraged multimedia technology to facilitate high impact learning experiences in-person and in a virtual format -
Assistant Director, Student EngagementChapman University Jan 2014 - Dec 2018Orange County, California, United States● Managed the opening of a 4,000 sqft. fitness center following a $750K renovation project, expanding operating hours by 50% and doubling staff, which increased facility usage and improved student satisfaction as measured by the biennial Noel-Levitz Inventory● Designed and delivered ongoing training programs focused on personality type, StrengthsFinder, diversity & inclusion, and customer service for 70 employees● Consulted with 30 student club leaders on organization effectiveness and team building● Launched Laptops-To-Go (self-service laptop kiosk) and Amazon Locker, impacting 1,500 students annually -
Student Union Program CoordinatorChapman University Jun 2011 - Dec 2013Orange County, California, United States● Founded and designed organizational culture and structures for two organizations: the Argyros Forum Student Union and University Program Board, managing 30 employees and a $450K annual budget to produce 200 events with 4,000 unique attendees annually● Negotiated and executed 50 legal agreements annually through collaboration with consultants, talent agencies, vendors, risk managers, and the Office of Legal Affairs● Ensured compliance with University policies, along with local, state, and federal law -
Graduate AssistantThe Ohio State University Sep 2009 - May 2011Columbus, Ohio Area• Designed curriculum for quarterly 10-week Social Issue Immersion Projects through weekly meetings and community excursions impacting 75 students• Planned and led two three-day excursions for 40 students to explore social issues such as immigration and homelessness with a budget of $10,000• Collaborated with the President’s Office and non-profit leaders to coordinate leadership development workshops, community service, and guest speaker events -
Hr Learning And Development InternEl Paso May 2008 - Aug 2008Houston, Texas, United States• Pioneered a weekly learning and development program for 78 engineering and business interns• Piloted a $2.5M leadership development project in collaboration with senior company leaders• Collaborated with colleagues to plan a three-day off-site retreat for 90 salaried employees
Michael Keyser Skills
Michael Keyser Education Details
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Higher Education And Student Affairs -
Management
Frequently Asked Questions about Michael Keyser
What company does Michael Keyser work for?
Michael Keyser works for Farmers & Merchants Bank Of Long Beach
What is Michael Keyser's role at the current company?
Michael Keyser's current role is Vice President, Learning and Development Training Manager.
What is Michael Keyser's email address?
Michael Keyser's email address is ke****@****man.edu
What is Michael Keyser's direct phone number?
Michael Keyser's direct phone number is +183274*****
What schools did Michael Keyser attend?
Michael Keyser attended The Ohio State University, Texas A&m University.
What are some of Michael Keyser's interests?
Michael Keyser has interest in Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Arts And Culture.
What skills is Michael Keyser known for?
Michael Keyser has skills like Leadership, Leadership Development, Event Planning, Public Speaking, Student Affairs, Student Development, Program Management, Training, Program Development, Management, Time Management, Higher Education.
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