Michael Neely Email and Phone Number
I’ve had the privilege of working for and with incredible people throughout my professional journey and have considered it a joy to serve the City of Pasadena for as long as I have. As a seasoned Senior Application Developer and IT Leader with over twenty years of experience, I specialize in spearheading transformative projects and optimizing operational efficiencies. Moreover, I enjoy fostering collaboration and problem-solving across various teams and I’ve discovered how paramount it is to effectively bridge communication gaps between entry-level staff and technical experts. Currently, I serve as a Senior Application Developer at the City of Pasadena, where I have successfully managed, promoted, and expanded the use of the enterprise-level Land Management, Permitting, and Licensing System, resulting in a significant annual collection of $50M for numerous departments. Prior to that, while serving as a Department Information Systems Analyst II, I single-handedly administering a longstanding legacy source-of-record system without vendor support for a decade.Early in my career, I honed my technical skills within United Group Consulting, guiding customers to enhance their software proficiency. Before that, as the Senior Student Services Coordinator at DeVry University, I successfully reversed a substantial annual deficit through strategic agreements with local apartment managers; while I was only there a few years, I am grateful for the opportunity it gave me to introspectively understand my strategic acumen and leadership abilities.My professional journey, has instilled in me a deep dedication to leveraging my expertise to drive impactful and meaningful change that positively impact people’s lives. While I’ve had the honor of having a wonderful and impactful career, I believe the best is still yet to come.I would love to connect with you. Please reach out and we’ll schedule a call: Neelymichael1@gmail.com
City Of Pasadena
View- Website:
- cityofpasadena.net
- Employees:
- 703
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Senior Application DeveloperCity Of Pasadena Aug 2023 - PresentPasadena, California, United StatesManage, promote, and expand use of Enterprise Permitting and Licensing System for 300 staff and 11,000 public users. ● Previously led as sole administrator for city's legacy permitting and land management system. ● Led migration and integration into new system, applying across all sectors in the city. ● Functioned as the primary architect, subject and business matter expert, and project coordinator.Lead healthy and proactive interdepartmental planning and… Show more Manage, promote, and expand use of Enterprise Permitting and Licensing System for 300 staff and 11,000 public users. ● Previously led as sole administrator for city's legacy permitting and land management system. ● Led migration and integration into new system, applying across all sectors in the city. ● Functioned as the primary architect, subject and business matter expert, and project coordinator.Lead healthy and proactive interdepartmental planning and communication across 12 divisions.Develop comprehensive functional models and design, configure and validate novel process to enhance operational efficiency and effectiveness.Craft, validate and deploy SQL stored procedures, views, and triggers to ensure date integrity, facilitate robust reporting mechanisms and troubleshooting, and streamline operational workflows through automation. Show less -
Senior Information Technology AnalystCity Of Pasadena Aug 2001 - Aug 2023Pasadena, California, United StatesLed technical, customer, and operational teams during the implementation of an enterprise-wide Land Management, Permitting, and Licensing System.Collaborated with the web development and API team to create a customized application tailored for fast-track permitting processing, integrating it with core enterprise system to ensure efficient workflow and data synchronization.Formulated training materials and conducted engaging training for staff and customers, fostering effective… Show more Led technical, customer, and operational teams during the implementation of an enterprise-wide Land Management, Permitting, and Licensing System.Collaborated with the web development and API team to create a customized application tailored for fast-track permitting processing, integrating it with core enterprise system to ensure efficient workflow and data synchronization.Formulated training materials and conducted engaging training for staff and customers, fostering effective relational rapport and operational support procedures.Spearheaded the rapid implementation of the city’s inaugural online portal for public access to core business applications, serving as the primary technical and customer liaison. ● Ensured seamless deployment and user adoption amidst the onset of the Covid-19 outbreak. ● Increased customer base to over 11,000 in two years through effective communication and training.Developed and published Crystal and SSRS reports and crafted ad-hoc SQL queries using specifications derived from engagement with operational, managerial, and technical staff.Resolved application, server and database challenges by analyzing, troubleshooting, and coordinating vendor and internal resources as needed. Show less -
Department Information Systems Analyst IiCity Of Pasadena Aug 2001 - Aug 2011Pasadena, California, United StatesOrchestrated duties as the System Administrator for a longstanding legacy source-of-record system encompassing permitting, parcel, and address functionalities, without vendor support for 10 years.Addressed multifaceted business requirements through custom database programming and the generation of complex reports tailored to specific organizational needs. -
Customer And Technology SupportUnited Group Consulting Sep 1999 - Aug 2001Claremont, California, United StatesGuided customers in the use of various software applications and computer skill development.Built or configured customer PCs and networks, installed various applications, and troubleshooted issues if encountered.
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Senior Student Services CoordinatorDevry University Feb 1997 - Aug 2001Pomona, California, United StatesSpearheaded the inception, cultivation, and ongoing management of various student success initiatives, notably encompassing Student Housing, International Student Advisement, and the DeVry Advocates mentoring program.Delivered customer service workshops to DeVry personnel across multiple Southern California sites, enhancing organizational effectiveness and reinforcing service excellence standards throughout the university.Initiated and nurtured strategic agreements with local… Show more Spearheaded the inception, cultivation, and ongoing management of various student success initiatives, notably encompassing Student Housing, International Student Advisement, and the DeVry Advocates mentoring program.Delivered customer service workshops to DeVry personnel across multiple Southern California sites, enhancing organizational effectiveness and reinforcing service excellence standards throughout the university.Initiated and nurtured strategic agreements with local apartment managers to offer cost-effective housing solutions to 70-150 students. Show less -
First Assistant ManagerBig 5 Sporting Goods Jan 1995 - Feb 1997El Monte, California, United StatesProvided exceptional customer service alongside a team of 12, resulting in generating $1.8M in annual sales for a compact store via high service standards.
Michael Neely Education Details
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Summa Cum Laude
Frequently Asked Questions about Michael Neely
What company does Michael Neely work for?
Michael Neely works for City Of Pasadena
What is Michael Neely's role at the current company?
Michael Neely's current role is Senior Developer @ City of Pasadena | IT Leadership | EnerGov.
What schools did Michael Neely attend?
Michael Neely attended Devry University, California State Polytechnic University-Pomona.
Who are Michael Neely's colleagues?
Michael Neely's colleagues are Roman Mazur, Valerie Gibson, Herman Leung, Karla Lopez, Patricia Smith, Tim Bundy, Zina Blamo-Alexander.
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