- Enters data in resident accounts receivable ledgers, Assists with resident records documentation. Collects rent and other income, makes bank deposits, and forwards receipts. Assists with the leasing process from initial application to move-in. Responds to customer services requests.

Deliberate planning, strategy and goal setting, help in development of brand awareness and online reputation. Creating content and managing (including website, YouTube) and generation of inbound traffic, Cultivation of leads and sales, reputation management.

In charge of representing Crashpadz across social channels as the sole voice of the brand. Responding to comments, compile campaigns and create content. Providing the organization with the guidance needed to enhance our online presence

• Responsible for the day-to-day operation of the store including managing accounts receivables, tenant rental and providing tours of the property, keeping the property clean, light sales of rental insurance and retail products. In addition, assisting with the lien process of delinquent units and offering exceptional customer service both in person and on the phone, as well as assists with cleanup of the property and yard work.

Increase sales and profitability, market the IStorage brand, increase property occupancy, and manage delinquencies with our team of experienced professionals. Making lasting impressions on the customers in their store, provide outstanding customer service, and help show cause why our customers choose to store their personal property at our locations. Responsible and maintain all required tenant documentation, and ensure our filing is neat and well maintained. Maintaining a clean and well-groomed store.

Duties include, taking payments from customers, greeting customers, cleaning tables anticipation of customer's needs. Creating a fun and welcoming environment.

Oversaw service-providing activities. Supervised distribution activities such as planning truck routes. Directed pricing and sales activities. Reviewed sales reports and financial statements. Measured productivity and cost efficiency. Cooperated on all levels to develop effective internal procedures. Maintained smooth daily operations. Managed staff schedules and work assignments. Conducted staff performance evaluations. Planned the use of materials and goods. Engaged in staff recruitment, interviewing, hiring, training, evaluation, discipline. Spearheaded and collaborated on sales promotions.

Effectively retain customers through positive relationship building, listing to concerns, addressing issues, and education on available products rand services. Exercise creative negotiation and sales techniques to motivate customers to continue doing business with the company. Resolve customer complaints and concerns by investigating problems; develop solutions and manage through to resolution provide back - up for alarm, billing, sales and troubleshooting departments while maintaining an overall agent performance pf 93.00%

Responsible for tending to tenants needs, by routing various calls through company departments from maintenance to national accounts. Monthly follow up on delinquent tenants up to and including referral to attorney for dispossessory action. Responsible for landlord representation during eviction proceedings. Ensuring that marketing is completed in a timely manner so vacant properties are rented to qualified tenants. Contacting interested tenants in setting up showings for homes and reviewing and approving rental applications. Responsible for pre-move in coordination, tenant welcome packets and move-in and move out walk throughs.

Responsible for management of foreclosed homes owned by Freddie Mac and Fannie Mae. Responsible for tending to maintenance needs of tenant occupied rental homes. Collection and posting of tenant rental payments to PropertyWare property management system for timely distribution of payments to home owners.Ensuring that marketing and advertising is completed to ensure vacant units are re-occupied in a timely manner. Contacting interested tenants in setting up showings for homes and reviewing and approving rental applications.

Responsible for supervising, managing and training staff of 6-8 customer service representatives. Responsible for inventory management and control including weekly inventory ordering. Maximize Sales and profitability through store merchandising and presentation, marketing execution, customer service, loss prevention, and daily operational cost control. Responsible for timely and accurately filling prescriptions and processing and validating patient insurance.