Michael Ward Email & Phone Number

United States

Oak Brook, Illinois, United States

Worked with product owners to create stories from epic.Ran agile ceremonies such as refinement and pre-refinement meetings. Worked with developers to create technical stories.

Worked with the Business partners to write epics and stories for new requirements. Managed and supported both the web and mobile business areas and help developers where needed in relation to requirements and other business needs. Managed support inbox for mobile app issues. Acted as Scrum Master and facilitated various agile ceremonies, such as daily standups, refinement meetings, and sprint reviews.

Oak Brook, Il

Work with business partners to compile requirements for projects.Review requirement documentation and write test cases, stories, and epics.Conduct agile meetings as a scrum master when needed.Serve as a liaison between the QA testers and the Software Engineering team.Supply the status and progress of QA test case execution and defects identified during the testing process for projects.Coordinate testing efforts and report identified issues to the development team for defect resolution. Perform load test of software to ensure systems’ performance can withstand normal daily usage. Assist in prioritizing the daily testing effort of production defects.Work with the code management approvals by updating and distributing the daily QA release notes that display the various pieces or software and code changes that will be moving into and out of our testing environment.Setup data in the testing environments to ensure proper testing can be completed in a timely manner for deadlines.Regression test pieces of software on a weekly basis to ensure the environments are running and are stable for testing purposes.Work with Technical Engineering to ensure the infrastructure changes do not have any negative impact in the testing and production environments.Manage and facilitate a team of offshore team members to test projects and applications.Area of testing includes retailer and consumer websites, mobile retailer and consumer applications, search engines, UI testing, and data validations.Use waterfall and agile methodologies.

Oak Brook, Il

Keep track of and report on the status and progress of QA test case execution.Keep track of and report on the status and progress of defects identified during QA test execution.Serve as a liaison between the QA testers and the Software Engineering team.Escalating test execution issues raised by the QA testers to the Software Engineering team.Assist in the daily effort of prioritizing production defects.Work with the code management approvals by updating and distributing the daily release notes.

Oak Lawn, Il

• Greet customers promptly, direct them to appropriate personnel for maintenance service, and collect necessary vehicle information before work is performed.• Assist technicians by locating and gathering tools necessary to complete maintenance work. • Thoroughly wash and carefully transport vehicles to the pick-up area for customers when maintenance work has been completed. • File documentation of maintenance completed and payments processed for vehicles.

Burbank, Il

• Shelved books, magazines, DVDs, and CDs according to the Dewey Decimal System for the youth department of the library. • Assisted with coordinating local community events conducted by the library for youths, such as art activities and the summer reading program.• Helped patrons with locating books and other resources.

Mba, Management

Bachelor Of Science, Computer Science

Education record