Michael Wegner Email & Phone Number

Encinitas, Ca, Us

Remote

- Revamp the existing screens and introduce novel designs for a B2C mobile application by integrating user stories and adhering to established style guides and components. - Initiate the design phase with preliminary prototypes, conduct user testing, and refine the interface for seamless developer handoff to ensure a user-approved design and a streamlined interface for an exceptional user experience.- Develop a testing plan and script for unmoderated user testing on lookback.io to address and resolve any user experience issues associated with the current design iterations.- Craft detailed wireframes, strategically visualizing and refining user interfaces in accordance to industry best practices to ensure alignment with project goals and user experience objectives.- Create and deliver high-fidelity screens ready for developer handoff, ensuring precision and attention to detail, while concurrently updating the style guide to maintain consistency across the design system.

Del Mar, California, United States

- Manage the daily operations of the service team, involving task delegation, training of new staff, and strategic allocation of side work tasks after shifts for each team member.- Demonstrate enthusiasm and promote outstanding customer service to enhance the overall customer experience, leading to a successful increase in referrals and walk-in business.- Resolve customer complaints professionally, solve issues through diplomatic acknowledgment, and demonstrate a steadfast commitment to service.- Cultivate a positive work atmosphere by fostering open communication among staff, leading to improved teamwork and seamless coordination in providing empathetic customer service

Remote

- Collaborate seamlessly within a dynamic cross-functional remote agile team, contributing to the conceptualization and development of a versatile B2B/B2C talent acquisition product landing site. - Establish a comprehensive design system, ensuring visual consistency and cohesiveness, while incorporating a personalized graphic element to enhance user engagement and fortify brand identity with a touch of creativity.- Surpass industry standards by leveraging competitive research insights to enhance page design, and present essential information in a contemporary and efficient format.- Generate imaginative ideas, evolve low-fidelity to high-fidelity wireframes through iteration, and collaborate with stakeholders to validate design decisions for impactful user experience alignment.- Participate in iterative UI design, refining based on client feedback, with a focus on making the product accessible, to empower informed decisions that lead to optimal outcomes in both the visual direction and functionality.- Establish an all-encompassing design framework with user-friendly tables, meticulously compiling detailed documentation for the developer handoff, including precise measurements, annotations, and workflow diagrams.

Remote

- Prepare and develop music locations for the full launch of a new mobile application, expanding playable locations across the US and parts of Canada.- Design and implement geolocation features to enable precise music recommendations based on user location creating a tailored experience for the user.- Provide solutions, address identified issues, and contribute to the mobile application's successful development and expansion by suggesting innovative strategies and improvements for sustained growth and success.

San Diego, California, United States

- Demonstrate exceptional customer service skills by providing personalized and efficient in-room dining experiences, ensuring guest satisfaction, and fostering positive feedback.- Manage orders and coordinate with kitchen staff to guarantee timely and accurate delivery of food and beverages.- Showcase strong organizational abilities and attention to detail in a fast-paced hospitality environment.

Kapalua, Maui, Hi

- Exceed guest expectations through exceptional customer service as a proactive food and beverage associate.- Maintain a high level of efficiency in handling food and beverage orders, demonstrating strong multitasking abilities.- Adhere to quality standards, contributing to the overall positive dining experience for patrons.

Kapalua, Maui, Hi

- Provide attentive and friendly service to poolside guests, ensuring a positive experience by anticipating needs, taking accurate orders, and delivering promptly.- Collaborate seamlessly with kitchen and bar staff to maintain a well-coordinated service in a dynamic poolside setting.- Contribute to overall guest satisfaction and retention by ensuring a smooth flow of food and beverage operations.

Torrance, California

- Generate markdown reports, manage store replenishment, analyze buying reports, and address customer inquiries on store merchandise, department information, and pricing.- Advance sales cycle plans by optimizing promotion placement, point-of-sale materials, and product visibility. - Boost sales through proactive account servicing, relationship building, consultative selling, and promoting compelling business opportunities.

Huntington Beach, California, United States

- Assisted in the development and execution of marketing campaigns, contributing to increased brand visibility and engagement.- Conducted market research to identify target demographics and trends, providing valuable insights to inform marketing strategies.- Supported social media management, creating compelling content and analyzing performance metrics to optimize online presence and reach.

Lake Forest, California, United States

- Collaborated in the creation of press releases, media kits, and other communication materials to enhance the organization's public image.- Assisted in organizing and coordinating events, including press conferences and product launches, to foster positive relationships with the media and key stakeholders.- Monitored media coverage and compiled reports, providing valuable insights to refine public relations strategies and messaging.

Bachelor Of Arts (B.A.), Communication And Media Studies

Also received a minor in Business Marketing

Associate'S Degree, Music Production And Sound Engineering