Michael White Email & Phone Number

Florida, United States

Prepares and analyzes monthly, quarterly and annual reports and budget plans for the Director’s review. Read, research, and route correspondence; draft letters, documents and award certificates; collect and analyze information; initiate telecommunications. Maintains Director’s appointment schedule, plans and schedules meetings, conferences, teleconferences, and travel. Establishes and maintains effective communication with County Veteran Service Officers (CVSO) and Veteran Service Officers (VSO) statewide. Serves as the American Legion Department Service Officer of the State of Florida. Creates training programs, testing, certification and formal student feedback. Presents quarterly statutorily mandated initial certification training, represent FDVA and attend semi-annual training and testing with the American Legion, directs training for the American Legion Post Service Officer training. Retrieves training materials and ensures Veteran Claims Examiners (VCE) in the Bureau of Field Services and Bureau of Claims Services receive training on new VA policies, Federal Register changes, and disabilities. Prepares the certification and semi-annual recertification tests, and training manual with new legislative changes. Serves as the point of contact for the CVSO’s to clarify statutes, monitor accepted newly hired VSOs for certification training. Performs administrative duties. Plans, major statewide semi-annual FDVA and CVSO Conferences for Veterans Service Officers (VSOs), development, execution, and evaluation of training programs to comply with Florida Statutes which maintain the training, testing and certification of all CVSOs, initial and recertification and maintain communication with other National Service Organizations. Supports legislative inquiries and responds as needed. Annually drafts changes per legislation, statutes to the training manual for submission to the USDVA Office of General Counsel and publishes Florida citification manual.

Tampa/St. Petersburg, Florida Area

Advocates for veterans and links them to services, benefits and support. Meet, interview, counsel and obtain information to prepare and submit claims for federal and state benefits. Prepares appeals, provide representation at hearings, request waivers of federal debts. Represents Veterans before military discharge review hearings. Create and present cases before administrative law judges for VA benefits. Review and interpret VA laws, rules and regulations affecting veteran’s entitlements in applying for federal and state veterans’ benefits. Respond to telephonic or written inquiries from citizens, veterans, dependents, Post, Chapter, County, and State Veterans Service officers with accurate and complete information. Provides accurate and current information relative to problems with the administration of benefits with the local agency of jurisdiction, process daily incoming mail and correspondence. Completes forms and documents utilizing the Department's and VA Systems such as VETSNET, SHARE, VBMS, VACOLS, and VERTASPEC and Microsoft suite of professional office applications. Instrumental to bringing in over $300M by the department in FY2017/18 into the Florida economy.

Counselor and advocate for VA claimants providing information on a broad range of benefits; assisted with applications for VA benefits and services. Assessed the nature of calls and provided the necessary information required; directed caller to the appropriate department or organization. Explained the claims process and assisted caller in obtaining the necessary documents to file claims. Served as a legal technician gathering requisite evidence from medical, military, community and other sources to support benefit determinations. Served as decision maker weighing evidence and applying controlling laws and regulations. Used computer systems to enter data, generated accurate benefits payments, controlled pending issues, scheduled future actions and released completed notifications of benefit determinations. Collaborated on inter-service, inter-division or inter-organizational efforts and served as the ESE SD&CS liaison; represented SD&CS and/or ESE on work groups and task forces as required. Used CRM, BDN, COVERS, MAP-D, VACOLS, FAS, SHARE, VETSNET and Virtual VA computer programs to answer inquiries, monitored and updated the status of claims processing and prepared correspondence.

Investigated situations involving child abuse & neglect. Interviewed individuals associated with complaints in a direct and objective manner. Testified in court and prepared reports of findings that support recommendations or substantiate allegations. Documented relevant information for official records. Served as liaison to social service agencies, schools, local law enforcement and attorneys regarding investigation activities. Worked under constant time pressure created by the nature and volume of the cases, requiring the ability to prioritize efforts and keep flexible work hours.

Requirements action officer to the Director of Air Force Security Forces, Pentagon, for $150+ million tactical security system. Directed $10M+ in sensor purchases and future equipment acquisitions; formulated plan that saved over $2 million dollars and reorganized the entire USAF TASS program. Effective communicator; experienced collaborating with Department of Defense (DoD), federal, industrial, state and local agencies. Financial Cost Center Manager of divisional budgets and contracts in excess of $7M+ annually; responsible for utilizing Wide Area Work Flow (WAWF) contract management system. Managed division records in the Air Force Records Management System (AFRIMS); processed freedom of information act (FOIA) requests in accordance with federal law. Responsible for research and development of futuristic innovations & concepts; oversaw, planned and directed projects that developed cutting edge technology & concepts such as Active Shooter Crisis Response program, Small Unit Space Transportation and Insertion (SUSTAIN) program, Human Universal Load Carrier (HULC) exoskeleton, small unmanned aerial vehicle program, universal tactical communications systems, human performance enhancement program and Joint Force Protection Advanced Security System (JFPASS). Provided detailed test reports, analysis & solutions for initiatives. Built key partnerships with Department of Defense (DOD), federal, industrial, state and local agencies.

Usaf/820 Security Forces Group Moody Afb, Valdosta Ga

Supervised over 40 security professionals. Developed plans & procedures for protection of assets valued at over $3.3B. Managed ‘first ever’ USAF combined team of security personnel, intelligence agents and highly classified assets for counter threat operations in Afghanistan. Efforts resulted in elimination of 30 enemy combatants, destruction of 260 tons of narcotics that was touted by the Drug Enforcement Agency as “the single largest known drug bust (by quantity) in the world". Tactical adviser; Secretary of the Air Force convoy survivability initiative & small unmanned aerial vehicle development; battlefield subject matter expert (SME), Joint Non Lethal Weapons conference and Joint level counter improvised explosive device (IED) adviser/SME, Northern Iraq; formulated rapid countermeasures to emerging threats against coalition forces. Prioritized day to day activities & training for personnel designed to meet organizational objectives. Tracked subordinates' productivity, evaluated performance and mentor to work force personnel.

437 Security Forces Squadron Charleston Afb (Charleston), Sc

Supervised over 30 “Phoenix Raven” aircraft in-air anti-hijack personnel performing fight deck denial & security for aircraft valued at over $100M each; provided protection to senior level government & military dignitaries. Security team leader for two Secretaries of Defense, Supreme Allied Commander Europe and NATO Secretary General for middle east visits. Prepared force protection assessments & analysis of austere locations; created classified threat analysis reports critical to senior level officials risk management decisions: communication security (COMSEC) manager ensuring secure classified material & computer systems usage. Performed police patrol duties for over 12 thousand military personnel, families and civilian employees. Received four medals including one cited for valor.

Hq Air Mobility Warfare Center Ft. Dix, Nj

Instructor for Department of Defense premier aircraft anti-hijack qualification training; efforts contributed to organization earning DoD “Best Anti-Terrorism Initiative” 1999. Developed lesson plans and test material for courses, performed lectures and hands on instruction to include comprehensive firearms, tactics and unarmed 'hand-to-hand combat' training. Conducted evaluations, provided detailed after action reports and conducted instructional systems development reviews of courses. Alternate duties; unit deployment manager, vehicle control officer of motor pool housing over 170 tactical vehicles and logistics coordinator.

Ba Military History, Military History

Activities and Societies: Golden Key Honor Society

Emergency Management Proffessional Development Series

Fundamentals Of Systems Aquisition

Critical Infrastructure Protection

Education record

History Of Un Peacekeeping Series

Education record

Aa Instructor Of Technology/Military Science

Aa Criminal Justice