Responsible for nurturing and maintaining effective physician relationships through programs responding to their referral, communication and information needs.-Establish and maintain relationships with Vidant medical staff and referring physicians.-Coordinate meetings, forums, and other events to improve physician satisfaction and enhance communication.-Coordinate data collection for physician projects.-Implement programs to enhance new physician integration and retention.

Assures the coordination, implementation, adoption and optimal utilization of clinical technology and practice innovation to support patient care activities within the strategic framework of the organization.

Assist in the assessment of user requirements, setup, configure and install end-user networking, computer and related software components. Perform various computer upgrades to personal computers and peripherals. Evaluate user requirements and provide solutions for problems as needed.Assist in the setup and install enterprise-wide networking infrastructure.Maintain all related network support logs, documents and inventory tracking forms.Diagnose, repair and coordinate repair services for computer and network equipment enterprises-wide.

Assist in the analysis, design, development, testing, and implementation of HIS applications. Develop applications which are simple to moderate in complexity using vendor supplied tools and necessary coding language/programming tools.SoftMed Chartfact Locator, ChartScan, ESA (through a Siemens' portal), ChartScript.Net, VoiceScript, ProviderID, Chartview\ChartviewWeb, ChartQ and PFS. In addition to the software side I have experience setting up the hardware for Chartscan and PFS (Scanners). Siemens experience is limited to administration of accounts ie resetting passwords for the OAS gold application and basic troubleshooting.Assist in systems software installation and maintenance tasks.Provide general support and problem solving for hospital applications/systems. Monitor quality management and improvement.Education/training of users in the functions and capabilities of hardware and software.Maintain knowledge of development tools, applications in HIS and departmental processes and procedures.Assist in training support for other departmental staff.

Assist in the assessment of user requirements, setup, configure and install end-user networking, computer and related software components. Perform various computer upgrades to personal computers and peripherals. Evaluate user requirements and provide solutions for problems as needed.Assist in the setup and install enterprise-wide networking infrastructure.Maintain all related network support logs, documents and inventory tracking forms.Diagnose, repair and coordinate repair services for computer and network equipment enterprises-wide.

Provide end user support for PC-based systems utilized by PCMH employees. Train users on applications in one-on-one training and via telephone. Set up PC systems and configure software and hardware to meet individual user needs. Diagnose software and hardware problems and address compatibility issues across Windows 3.1 and Windows NT platforms. Utilized Ghost application to clone PCs for use by other users.Served as member of "Travel Team" that performed installations and conducted on-site training for University Health Systems. Troubleshot system problems and addressed user concerns.