Michael Whyte Email & Phone Number

Canberra, Australian Capital Territory, Australia

Dealing with all things to do with Release Management, Problem Management and Change Management. Mostly designing and implementing new processes for the Release, Problem and Change Management needs of CSIRO IMT, designing report on Release, Problem and Change Management that allows progress of any item to be monitored and 'not forgotten'. This has successfully replaced the 'set and forget' processes of the past. Also included in what I do is Incident analysis to seek out rends where Problem cases may reduced the likelihood or re-occurrence of those incidents.

Canberra, Australian Capital Territory, Australia

Lead the design, implementation and maintenance of the new direction for IMT Release and Change Management in CSIRO IMT. Redesign the processes to ensure the desired direction is achieved. And design and implement reporting to ensure all activities are monitored from end to end, rather than the old fashioned approach that was in IMT of 'set and forget'.

Canberra, Australian Capital Territory, Australia

Release Manager for all of CSIRO IMT

Canberra, Australian Capital Territory, Australia

Release Manager for CSIRO Enterprise Applications (including but not restricted to SAP).

Canberra, Australian Capital Territory, Australia

Operations Manager for the infrastructural and software support of SAP for CSIRO. My main area was to design and implement service delivery processes using ITIL and Agile methodologies, as well as managing all testing of SAP services. Basically the Release, Incident, Problem, Change and Test Manager for SAP Support in CSIRO.

Canberra, Australian Capital Territory, Australia

Change Manager for CSIRO IMT

Canberra, Australian Capital Territory, Australia

Review all Change Requests submitted, for testing, implementation and roll back strategies, risk and impact analysis, and ensure all necessary mitigations have been addressed, before the Change Request is presented to Change Management Advisory Board (CMAB).

Canberra, Australian Capital Territory, Australia

Testing support for releases of new software, mainly in the HR space, i.e. recruitment systems, HR systems (both self service and back end). Write test cases, test plans and test evaluation reports. Execute test scripts, and established the first test lad in CSIRO IMT

Canberra, Australian Capital Territory, Australia

Payroll Officer

Canberra, Australian Capital Territory, Australia

Assisting with designing improvement to the HR Information Systems within CSIRO.

Canberra, Australian Capital Territory, Australia

Payroll officer