Michael Williams Email & Phone Number

Boroondara, Victoria

Responsibilities:• Oversee due diligence for the redevelopment of a Council sports facility and Women’s Football.• Develop a four-year project plan for the redevelopment of a major Council sports facility.• Liaise with sporting clubs and community groups to support the sport facility upgrade project.• Maintain involvement in the sport facility upgrade, ensuring the facility is fit for purpose.• Develop and implement a stakeholder and community engagement plan for the upgrade.• Design and implement the community consultation process for all aspects of the major sports ground facility upgrade, drafting community consultation material and process coordination.• Advise various customers in matters relating to the redevelopment of the major sports ground.• Identify funding opportunities related to the facility upgrade that align with Community Plans.• Engage with stakeholders to level the City of Boroondara as a prime candidate for funding.• Draft Council reports and papers, as appropriately, for consideration by Team Leaders.• Support the implementation of improvements to provide diversity, inclusion and participation.• Ensure that facility upgrades are fit for purpose and meet the sport specific functional needs.• Support externally funded projects and ensure they align with current and future Council plans.• Monitor trends in participation in sport, developing reports based on data interpretation.• Undertake pavilion and sporting facility assessments, providing recommendations for projects.

Fawkner Leisure Centre | Fawkner, Victoria

Responsibilities:• Promoted a values-based culture that encouraged the development of staff to maintain quality.• Designed new programs to drive membership sales, customer service, sales and marketing.• Maintained good working relationships with staff to develop an open learning environment. • Coordinated general finance management including budgeting, financial reporting, etc.• Maintained accountability for centre operations, developing business strategic plans.• Developed centre performance, overseeing targets and budgets and participation optimisation.• Ensured all staff held and maintained the relevant qualifications, faciltitaing refresher courses.• Maanged the Centre’s day-to-day operations, applying a sound knowledge of all program areas.

Hawthorn Aquatic & Leisure Centre | Hawthorn, Victoira

Responsibilities:• Developed a culture where personal accountability is promoted, by providing clear feedback.• Inspired staff to do their best, promoting a culture of continuous learning and development.• Led by example and promoted a values-based culture that encouraged the development of staff.• Designed new programs to drive membership sales, customer service, marketing and comms.• Coordinated general finance management including budgeting, reporting, and cash control.• Developed centre performance, overseeing targets and budgets, participation optimisation,etc.• Maintained accountability for centre operations, developing strategic plans to enhance results.• Ensured compliance with Council and YMCA requirements, OHS standards, systems and awards.• Strengthen relationships through positive interactions and meetin all contract requirements.• Ensured that the centre and all programs are responsive to the changing community needs.• Developed integrated and active community networks to build partnerships with businesses.Achievements:• Supported the business to recieve the IELLEEN, Employer of the year award in 2018.

Boroondara Sports Complex | Baldwyn North, Victoria

Responsibilities:• Oversaw the recruitment, induction and development of all health and fitness and training staff.• Managed the provision of program delivery, presentations and all best practice procedures.• Provided direction to both the Health Club Instructors and Personal Training staff in their operations.• Oversaw personal training programs, held meetings, and facilitated performance initiatives. • Ensured all staff held the relevant qualifications, following up with those in need of refresher courses.• Maintained responsibility for the rolling out and the implementation of MobileFit at the Complex.• Updated the exercise library, facilitated training for staff members and monitored MobileFit reports. • Managed session targets and client allocation for each Personal Trainers in line with set KPI's.• Maintained good working relationships with all staff to develop an open learning environment. • Ensured the smooth operation of administrative tasks and requirements related to Personal Training. • Conducted Personal Training sessions with clients, providing tailored support and guidance.• Maintained responsibility for the Centre’s day-to-day operations, applying a knowledge of all areas.• Regularly attended Health and Wellness Peer Network Meetings to develop a sound knowledge.• Created, implemented and supported marketing strategies for membership retention and growth. Achievements & Awards:• Received the Excellence and Achievement in Health & Wellness Award in the 2014 YMCA Awards.• Achieved a nomination as the Middle Manager of the Year, Director Level, in the 2016 YMCA Awards• Contributed to the Boroondara Sports Complex, Centre of the Year 2017 YMCA Victoria Awards.• Received Excellence in Aquatic Safety award for Large Facility - Royal Life Saving Society Australia.

Monash Corporate Fitness | Melbourne, Victoria

Responsibilities:• Managed the coordination of various new and existing programs, promoting attendance.• Oversaw and coordinated the ongoing assessment and restructuring of program timetable.• Operated in close collaboration with the Area Manager on required equipment and facility fit out.• Facilitated staff recruitment and ongoing support for Monash instructors, liaising with other staff.• Recruited varied instructors for Stay Tuned Corporate Health, providing assistance with facilities.Achievements:• Selected to undertake the operations of the Programs Coordinator for the facility.• Developed, designed and implemented the initial program timetable, suitable for corporate areas.

Ashburton Pool & Recreation Centre | Ashburton, Victoria

Responsibilities:• Conduct health consultations with clients, members and the public to assess and review fitness.• Manage the delivery of effective and tailored exercise prescriptions to meet individual needs.• Demonstrate exercises and educate clients on resistance and cardiovascular exercises.• Collaborate with clients, setting achievable short- and long-term goal and motivating them.• Keep sessions interesting and fun, engaging clients and members by implementing variety.• Set high expectations for myself and clients to ensure the provision of service is maintained.• Handle and manage challenging clients in a positive way, ensuring resolutions are achieved.• Critically self-evaluate personal performance in the correct approaches to instruction.• Apply a versatile approach to teaching and deliver guidance and support in various programs.• Seek out areas of improvement and change to deliver innovative and engaging sessions.• Operate as the Challenge Fitness Camp Instructor, organising and constructing sessions.• Prescribe and instruct Treadmill Classes, in addition to teaching a boxing circuit.

Melbourne, Victoria

Brunswick West, Victoria

Diploma Sports Development (Sports Coaching)

Certificate Iii Health Club Instructor

Diploma In Leadership & Management (Ymca Leadership Stage 2)

Certificate Iv In Business (Ymca Leadership Stage 1)

Melm Leadership & Development Program

Certificate Iv In Personal Training