SUMMARY OF QUALIFICATIONSEffective and inspiring leader with over 8 years of supervisory and management experience. Highly skilled in written and oral communications, training, team building, coaching, and problem resolution to enhance the productivity of the organization. Ability to communicate, lead, train, develop, organize, and supervise. Regarded as a proactive and results-oriented team leader and player.Specialties: calibration, communication skills, copy writing, customer relations, customer service, editing, focus, human resources, leadership, management, mentoring, performance analysis, quality, sales, telephone skills, writing,