Michael Wood

Michael Wood Email and Phone Number

QA Engineer @ SpotOn
Michael Wood's Location
Lawrenceville, Georgia, United States, United States
Michael Wood's Contact Details

Michael Wood personal email

About Michael Wood

Michael Wood is a QA Engineer at SpotOn.

Michael Wood's Current Company Details
SpotOn

Spoton

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QA Engineer
Employees:
16
Michael Wood Work Experience Details
  • Spoton
    Qa Engineer
    Spoton May 2022 - Present
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  • Appetize
    Lead Application Analyst
    Appetize Nov 2018 - Aug 2022
  • Worldpay
    Partner Support Specialist
    Worldpay Feb 2014 - Nov 2018
    Greater Atlanta Area
    -Provide a positive relationship with 50+ payment industry partners. -Perform remote technical support to partners and merchants using wired and wireless network point-of-sale systems. -Actively monitor, escalate, and contribute to resolving partner technical issues impacting merchant processing.-Point of contact for partners regarding residual and SPIFF payouts.-Assist with escalated technical and financial issues sent by relationship managers. -Administer training to partners regarding the utilization of the partner portal and processing gateway.
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  • Worldpay
    Tier Ii Technical Support Specialist
    Worldpay Oct 2013 - Feb 2014
    Greater Atlanta Area
    -Assist with standalone and mobile point-of-sale installation and utilization for point-of-sale systems in retail, restaurant, and petroleum industries.-Troubleshoot standalone terminals, gateways, software, and other credit card processing applications.-Manage incoming support inquires via phone and email.-Resolve escalated processing issues sent to the tier II technical support response team.-Process equipment supply order for replacement devices and insure all orders are deployed accurately and in a timely manner.
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  • Worldpay
    Tier I Technical Support Specialist
    Worldpay May 2013 - Oct 2013
    Greater Atlanta Area
    -Assist with remote point-of-sale terminals installation, configuration and functionality.-Manage incoming support issues via phone and email.-Troubleshoot payment hardware including countertop terminals, PIN pads and card readers.
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Michael Wood Education Details

Frequently Asked Questions about Michael Wood

What company does Michael Wood work for?

Michael Wood works for Spoton

What is Michael Wood's role at the current company?

Michael Wood's current role is QA Engineer.

What is Michael Wood's email address?

Michael Wood's email address is wo****@****ail.com

What schools did Michael Wood attend?

Michael Wood attended Georgia Southern University, Utica College.

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