Who is Michael Wright? Overview
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Quick answer
Michael Wright is listed as Network Engineer at XPO, based in Northamptonshire, England, United Kingdom. AeroLeads shows a work email signal at misco.co.uk and a matched LinkedIn profile for Michael Wright.
Michael Wright previously worked as Network Engineer at Howdens and IT Lead, Infrastructure Engineer at Gxo Logistics, Inc..
Company email context
Email format at XPO
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{first_initial}{last}@misco.co.uk
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AeroLeads found 1 current-domain work email signal for Michael Wright. Compare company email patterns before reaching out.
Profile bio
About Michael Wright
I am a Cisco Certified Network Engineer with a passion for all things technology. I have spent most of my time mastering the world of networking, but still find myself dabbling in many other areas of I.T. I’m constantly learning and looking for a new techniques to apply to my job. Providing solutions, design and installation of new networks is my favourite part of my job. I originally started my I.T career as a support agent on a service desk which has been instrumental to my success. “Knowing the technology is key but knowing the customer is what sets you apart.” Current Certifications:-Cisco Certified CCNP-Cisco Certified Specialist - Enterprise Core (ENCOR)-Cisco Certified ENARSI Specialist-CCNP SWITCH-CCNA Routing & Switching-CCNA Security -CCNA WirelessCertifications in Progress:- N/A
Listed skills include Technical Support, Hardware, Direct Sales, Computer Hardware, and 11 others.
Current workplace
Michael Wright's current company
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8 roles
Michael Wright work experience
A career timeline built from the work history available for this profile.
Network Engineer
Current
Mar 2023 - Present
Network Engineer
Mar 2022 - Mar 2023
It Lead, Infrastructure Engineer
Jul 2021 - Mar 2022
Infrastructure Support Analyst
Oct 2015 - Jul 2021
2Nd Line Support
- Providing telephone, e-mail and remote second line support to customers on a range of products including Cisco hardware and software; Networking and Server products; Operating Systems and Software.
- Logging Incidents, Service Requests and Changes into a computerised call logging system
- Assessment of Incidents allocated by 1st Line Support Agents and resolving customer issues or allocation to 3rd Line Technical Engineers
- Management of Incidents, Service Requests and Changes through to resolution and closure
- Using tools to monitor customer networks and to raise pro-active Incidents for any alarms, alerts or recommendations
- Remote diagnostics of customer issues reported on monitoring tools or through 1st Line Support communication, completing software updates, assessment of alarm status and assisting 3rd Line Support in resolving customer.
Dec 2013 - Oct 2015
Service Desk Engineer
The Service Desk Engineer is a technical support role whose primary responsibility is to provide day to day support to clients for the products and solutions which Misco have provided to them. This is a client facing role, interacting with people of all technical levels via both telephone and email.I'm responsible for tracking and resolving all assigned.
Jan 2010 - Feb 2013
Technical Support Specialist
Within my role as Technical Support Specialist I give both pre & post sales support via the Telephone, Email and Live chat.
May 2007 - Dec 2010
FAQ
Frequently asked questions about Michael Wright
Quick answers generated from the profile data available on this page.
What company does Michael Wright work for?
Michael Wright works for XPO.
What is Michael Wright's role at XPO?
Michael Wright is listed as Network Engineer at XPO.
What is Michael Wright's email address?
AeroLeads has found 1 work email signal at @misco.co.uk for Michael Wright at XPO.
Where is Michael Wright based?
Michael Wright is based in Northamptonshire, England, United Kingdom while working with XPO.
What companies has Michael Wright worked for?
Michael Wright has worked for Xpo, Howdens, Gxo Logistics, Inc., Xpo Logistics, Inc., and Misco Uk.
How can I contact Michael Wright?
You can use AeroLeads to view verified contact signals for Michael Wright at XPO, including work email, phone, and LinkedIn data when available.
What skills is Michael Wright known for?
Michael Wright is listed with skills including Technical Support, Hardware, Direct Sales, Computer Hardware, Pre Sales, B2B, Customer Satisfaction, and Networking.
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