Specializing in Roofing, Exterior Living Areas/Patios, Seamless Rain Gutters, and Remodeling.

Nurture and develop existing clientele by utilizing product knowledge focused to each customer's individualistic needs. Proactively pursue potential leads both hot and cold. Firm grasp of profitability driven sales tactics while maintaining superior customer satisfaction. Ability to utilize peer to peer interactions within the office and remote interactions with outside sales representative partners to further knowledge base every day.

Started out as a residential security alarm technician and quickly advanced through the following job roles; lead technician, training technician, executive technician, supervisor, manager, and field resource coordinator.

Worked in the corporate office. Processed loan applications. Verified legitimacy of loan to prevent against fraud. Trained new hires, and trained tenured coworkers in new processes I created to streamline productivity. Aided in collections and process help needed by brick and mortar locations.

Opened and closed as a server and bartender. Trained new servers and bartenders. Cash handling skills and customer service skills were utilized.

Managed projects and client relationships for 43 rich-media Flash-based e-learning courses. Coordinated efforts of graphical artists/designers, writers, editors, and programmers for a custom course development team and worked with managers of other corporate teams to schedule their specialized resources.Managed the telemarketing team for the Avaya Developer Connection programDeveloped sales collateral for clients' business partners, developed telesales scripts and conducted competitive analysis of products and services related to e-learning deliverables to enable clientsto deliver best-of-breed solutions.