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Michael Yao Email & Phone Number
Technical Associate Director - Enterprise Network and Multimedia
at
Fidelity International
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✓ Verified July 2026
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Current company
Role
Technical Associate Director - Enterprise Network and Multimedia
Location
Dalian, Liaoning, China
Company size
Who is Michael Yao? Overview
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Quick answer
Michael Yao is listed as Technical Associate Director - Enterprise Network and Multimedia at Fidelity International, a with 9569 employees, based in Dalian, Liaoning, China. AeroLeads shows a matched LinkedIn profile for Michael Yao.
Michael Yao previously worked as Technical Associate Director - Enterprise Network Services at Fidelity International and Senior Manager- Enterprise Network Services at Fidelity International. Michael Yao holds Master Of Business Administration - Mba from Fudan University.
Company email context
Email format at Fidelity International
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Fidelity International
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Profile bio
About Michael Yao
APAC Regional Lead for Enterprise Network and Voice Services at a prominent global financial services and asset management company. With an extensive career of over 16 years in the IT technology services industry, specializing in guiding global teams through strategic transformations in voice and call center technologies. Combines strong leadership, keen management acumen, and profound technical expertise
Listed skills include Telecommunications, Voip, Managed Services, Leadership, and 21 others.
Current workplace
Michael Yao's current company
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Fidelity International
9 roles
Michael Yao work experience
A career timeline built from the work history available for this profile.
Technical Associate Director - Enterprise Network Services
CurrentAs the APAC Regional Lead for Enterprise Network Services within the IT infrastructure organization(TIS), responsible for orchestrating a global strategic transformation focused on voice and call center technologies. Directing the integration and optimization of advanced network services across the Asia-Pacific region, ensuring seamless, efficient, and state-of-the-art solutions that align with organizational objectives and industry benchmarks
Aug 2019 - Present
Senior Manager- Enterprise Network Services
APAC Regional Lead for Enterprise Network Services within the IT infrastructure organization.
Jul 2018 - Jul 2019
Service Delivery Manager (Avaya Accounts)
Collaborated closely with APAC service sales teams to identify new business opportunities and enhance customer relationships. Developed tailored managed service models by integrating diverse backend capabilities. Maintained key account relations with regional clients, particularly those headquartered in Singapore. Served as the operational liaison for daily management and escalation resolution. Directed global engineering teams to provide continuous, ITIL-compliant services. Led the DXC APCS… Show more Collaborated closely with APAC service sales teams to identify new business opportunities and enhance customer relationships. Developed tailored managed service models by integrating diverse backend capabilities. Maintained key account relations with regional clients, particularly those headquartered in Singapore. Served as the operational liaison for daily management and escalation resolution. Directed global engineering teams to provide continuous, ITIL-compliant services. Led the DXC APCS team in Dalian, focusing on functional operations. Show less
Jan 2017 - Jun 2018
Service Delivery Operations Manager (Avaya Accounts)
Oversaw Level 2 & 3 technical teams delivering post-sales managed services globally, spanning NAR, APAC, and EMEA regions. Led the delivery of Avaya Private Cloud Services (APCS) for Unified Communication (UC) in the APAC region
Nov 2014 - Dec 2016
Dec 2011 - Nov 2014
Technical Support Team Lead
Jul 2010 - Nov 2011
Senior Technical Support Engineer
Feb 2009 - Jun 2010
System Administrator And Quality Control Associate
Aug 2007 - Oct 2008
Team & coworkers
Colleagues at Fidelity International
Other employees you can reach at fidelityrecruitment.com. View company contacts for 9569 employees →
ST
Sai Teja B.K
Colleague at Fidelity InternationalBengaluru, Karnataka, India
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BS
Balbir Singh
Colleague at Fidelity InternationalFaridabad, Haryana, India
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PM
Parvesh Maheshwari
Colleague at Fidelity InternationalDelhi, India
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LM
Lorraine Morgan
Colleague at Fidelity InternationalSouth Croydon, England, United Kingdom
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MA
Mohammad Alsawan
Colleague at Fidelity InternationalKuwait City, Al Asimah, Kuwait
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NV
Neha Vashisht
Colleague at Fidelity InternationalGurugram, Haryana, India
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VG
Venu Gupta
Colleague at Fidelity InternationalGurgaon, Haryana, India
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PY
Priyanka Yadav
Colleague at Fidelity InternationalDelhi, India
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JI
Jemma Instance
Colleague at Fidelity InternationalUnited Kingdom
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SP
Suraj Pachauli
Colleague at Fidelity InternationalHaldwani, Uttarakhand, India
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Sai Teja B.K
Colleague at Fidelity InternationalBengaluru, Karnataka, India
View →
BS
Balbir Singh
Colleague at Fidelity InternationalFaridabad, Haryana, India
View →
PM
Parvesh Maheshwari
Colleague at Fidelity InternationalDelhi, India
View →
LM
Lorraine Morgan
Colleague at Fidelity InternationalSouth Croydon, England, United Kingdom
View →
MA
Mohammad Alsawan
Colleague at Fidelity InternationalKuwait City, Al Asimah, Kuwait
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NV
Neha Vashisht
Colleague at Fidelity InternationalGurugram, Haryana, India
View →
VG
Venu Gupta
Colleague at Fidelity InternationalGurgaon, Haryana, India
View →
PY
Priyanka Yadav
Colleague at Fidelity InternationalDelhi, India
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JI
Jemma Instance
Colleague at Fidelity InternationalUnited Kingdom
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SP
Suraj Pachauli
Colleague at Fidelity InternationalHaldwani, Uttarakhand, India
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4 education records
Michael Yao education
Master Of Business Administration - Mba
Master'S Degree, Engineering Science In Telecommunications
硕士, Computer Systems Networking And Telecommunications
Bachelor'S Degree, Automation Engineering Technology, International Economics And Trade
FAQ
Frequently asked questions about Michael Yao
Quick answers generated from the profile data available on this page.
What company does Michael Yao work for?
Michael Yao works for Fidelity International.
What is Michael Yao's role at Fidelity International?
Michael Yao is listed as Technical Associate Director - Enterprise Network and Multimedia at Fidelity International.
Where is Michael Yao based?
Michael Yao is based in Dalian, Liaoning, China while working with Fidelity International.
What companies has Michael Yao worked for?
Michael Yao has worked for Fidelity International, Dxc Technology, Hewlett Packard Enterprise, Avaya, and The Learning Group.
Who are Michael Yao's colleagues at Fidelity International?
Michael Yao's colleagues at Fidelity International include Sai Teja B.K, Balbir Singh, Parvesh Maheshwari, Lorraine Morgan, and Mohammad Alsawan.
How can I contact Michael Yao?
You can use AeroLeads to view verified contact signals for Michael Yao at Fidelity International, including work email, phone, and LinkedIn data when available.
What schools did Michael Yao attend?
Michael Yao holds Master Of Business Administration - Mba from Fudan University.
What skills is Michael Yao known for?
Michael Yao is listed with skills including Telecommunications, Voip, Managed Services, Leadership, Unified Communications, Operations Management, Avaya Technologies, and Call Centers.
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