Michael Zapp Email and Phone Number
Welcome to my LinkedIn Profile!My name is Michael Zapp.Throughout my career, I have remained an accomplished, business-savvy, and results-drivenprofessional with extensive experience in supply chain, product distribution, warehouseoperations, logistics, and customer service management.I am well-versed in building, leading, and coaching highly skilled cross-functional teams as wellas creating and cultivating positive environments.I have a remarkable background in driving continuous process improvement initiatives andtotal employee involvement in critical success areas by empowering employees to utilize Leanmanufacturing tools.I am well-renowned for maximizing revenue growth, streamlining shipping process, andresolving complex problems.Instrumental in providing highest quality service for customers by establishing best-in-classprocesses while maintaining optimal cost structures.Forward-thinking leader with tactical and strategic vision, keen bottom-line focus, and verifiablesuccess in optimizing efficiency and maximizing results.Articulate communicator equipped with exceptional leadership, conflict resolution, decision-making, and problem-solving skills; with innate ability to build robust relationships withsuppliers, top management, and staff members.Should you have any questions regarding my career, please feel free to connect @michaelezapp@gmail.com
Amazon Fulfillment Technologies & Robotics
View- Website:
- kenall.com
- Employees:
- 136
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Operations ManagerAmazon Fulfillment Technologies & RoboticsSalem, Wi, Us
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Value Stream ManagerKenall Lighting Feb 2024 - PresentKenosha, Wisconsin, United States -
Production SupervisorGenerac Power Systems Nov 2022 - Feb 2024Wisconsin, United States -
Outbound Operations ManagerGxo Logistics, Inc. Mar 2022 - Sep 2022United StatesAs a part of this job role, I lead and manage a team of 75 employees, including 4 salariedsupervisors and three-hourly leads.In addition to the above responsibilities, I manage flow of multiple fulfillment areas throughoutbound process, as well as dock logistics for the product shipment.One of my key tasks is to collaborate with the outbound team to ensure consistent monitoring ofsafety, quality, and efficiency KPI’s and achievement of goals.My notable outcomes for this role includes: Efficiently implemented outbound process for the start-up. Partnered with the engineering team to develop SOPs as well as departmental trainingprograms. Maintained a safe working environment by monitoring and enforcing safety proceduresacross all departments. -
Ship Dock ManagerAmazon Oct 2020 - Apr 2022Kenosha, Wisconsin, United StatesWithin this role, I performed the day-to-day duties of managing a team of 95 employees,including seven clerks, in addition to monitoring average daily processing of 250,000+ packagesthrough outbound dock.Other responsibilities of mine were leading focus groups on dock safety, and processimprovements, managing safety programs, investigating problems, and recommendingcorrective actions.It’s worth mentioning that I conducted performance reviews and provided continual feedback onboth positive and negative performance.Lastly, I maintained compliance with all safety and work rules and regulations.Some of my key contributions are as follows: Successfully coached and trained three new ship clerks, and one new dock supervisor. Enhanced operational efficiency of day-to-day operation through process improvementprojects. -
Ob Count/Pick ManagerAmazon Apr 2019 - Oct 2020Kenosha, Wisconsin, United StatesAs Count/Pick Area Manager, I supported and collaborated with a team of 51 pickers and twoleads.Also, I developed performance goals and objectives to achieve customer promise andexpectations while ensuring accuracy and quality.Moreover, I engaged the team to maintain highest levels of safety, quality, and attendanceperformance.Lastly, I supported all safety programs and OSHA compliance to maintain a safe workenvironment for all associates.My key success for this role is: Awarded with the 2019 award for the most improved team. Rated number one team in quality for consecutive six months in 2020. Generated positive impact on business bottom line by improving KPI’s efficiency by 22% Member of the Safety Development Team, providing COVID awareness and buildingpreparedness.
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Human Resources Business PartnerAmazon Jul 2017 - Apr 2019Kenosha, Wisconsin, United StatesAs Human Resources Business Partner, I provided full cycle Human Resources support to 24/7Amazon Fulfillment Centers, as well as executed people initiatives, provided internal customersupport, and drove HR functional excellence and process improvement.Other responsibilities of mine were engaging with departmental business clients to establish andsupport building leaders.Furthermore, I supported the HR Admin team in developing attrition metrics to supportoperations in achieving retention goals.My key accomplishment for this role is: Participated in 125+ university interviews and collaborated with the Talent AcquisitionTeam to recruit recent and future talented college graduates.
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Employee Relations ManagerAmazon Apr 2016 - Jul 2017Kenosha, Wisconsin, United StatesDuring this tenure, I provided and administered Diversity training for 150+ hourly leads in fourFulfillment Centers.Also, I was a part of the conflict resolution team, providing simulated conflict training to 100+Senior Leaders.Key accomplishment: Member of conflict resolution jump team, actively participated in three active conflictresolutions at operational sites.
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Outbound ManagerAmazon Oct 2015 - Apr 2016Kenosha, Wisconsin, United StatesAs Outbound Area Manager, I managed a complex multi-order processing department, as wellas led, managed, and developed a team of 5, level 5 managers.Also, I established and maintained quality control standards in close collaboration with themanagement team.One of my key tasks was to support all safety programs and OSHA compliance to ensure a safework environment for all employees.Key accomplishments: Participated in three building launches. Completed several process improvement initiatives, contributing to the improvement andstreamlining of multi-order workflow.
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Distribution ManagerBrady Corporation Oct 2014 - Oct 2015 -
Valve Machining&Assembly ManagerCnh Industrial Sep 2012 - Sep 2014Racine Wi. -
Production SupervisorNosco Feb 1995 - Sep 2012 -
Press OperatorLaminating Technology Jun 1989 - Jan 1995Operated a 40" laminating Press
Michael Zapp Education Details
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Management Communication, Human Resources
Frequently Asked Questions about Michael Zapp
What company does Michael Zapp work for?
Michael Zapp works for Amazon Fulfillment Technologies & Robotics
What is Michael Zapp's role at the current company?
Michael Zapp's current role is Operations Manager.
What schools did Michael Zapp attend?
Michael Zapp attended Concordia University-Wisconsin.
Who are Michael Zapp's colleagues?
Michael Zapp's colleagues are Ike Melendez, Michael Fick, Dustin Thorpe, Javier Lebron, Laura Wells, Mark Etzelmueller, Barbara Brandstetter.
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