Michael Zeitz Email & Phone Number

Fairfield County, Connecticut, United States

We are a mobile food service producing fresh, delicious, hot mini-donuts with your choice of many amazing sugar toppings. Guests can choose from classic glazed or powdered sugar, Oreo Cookie, Lucky Charms and more. Paired with our freshly squeezed lemonades, brewed coffees or seasonal beverages, we will make your next event sweet! We are available for corporate events, fund raisers, birthdays, graduations, weddings, catering and festivals. DonutNV brings the party to you!

New York City Metropolitan Area

Develop long term renewal vs refresh plans with large Financial and Life Science accounts. Identify larger long term to promote customer loyalty.Ensure complete customer coverage of their on-prem footprint through a tight working relationship with the larger account team, partners, and the customer.

Stamford, Connecticut

Develop long term partnership with our clients to ensure they remain successful by realizing the full value of their investment with us to ensure client continues/renews contract with Oracle. Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle*s internal operations. Identify product expansion/up sell opportunities. Work with larger clients.Provide input into the CSM methodology and direction.

Ct

• Provide customer technical support with a focus on value-added services and customers’ loyalty.• Assist in managing a team of twelve with a total revenue stream of over $500 million.• Collaborate with internal talent/resources to navigate internal support and to provide customers with one-stop service solutions.• Resolve complex escalation issues.• Develop close working partnerships with customer executives to facilitate problem resolution.• Assist with forecasting and territory planning and other support services to add value to business team.• Recognized for retaining over $70 million in support revenue, annually.

Ct

High Education and Federal Accounts (Public Sector) 10/6 – 8/10• Negotiate annual support, pricing and contract terms with Oracle clients.• Plan and coordinate projects working cross-functionally with internal business units including legal, billing, accounts receivable, field sales, consulting, and support resources.• Ensure support deliverable by all stakeholders.• Conduct customer visits to obtain critical feedback and participate in client presentations.• Use feedback to take a proactive versus reactive response to risks and opportunities, and as a baseline for continuous improvement and customer retention.• Maintain an ongoing dialogue with all sales and support resources to build consensus/support for positive change and shared goals.• Retain over $50 million in support revenue, annually.• Achieved 119.5% average annual target over eleven fiscal years with 124% attainment in F/Y 2017.• Nominated and participated in Oracle CSS Emerge for top talent leadership.• Awarded President’s Club for top achievers and received three additional nominations.

SENIOR ACCOUNT MANAGER• Marketed technology products and services to federal government accounts.• Used market penetration strategies including leads, cold calls and referrals.• Functioned as a solutions seller linking products and services to clients’ specific needs.• Used product knowledge and awareness of clients’ technology infrastructure to serve in a consultative capacity.• Designed and implemented sales promotions and materials.• Awarded President’s Club and Account Manager of the Month (two times) for top margin production out of 175 Sales Representatives.

SENIOR ACCOUNT MANAGER, State and Local Government and K12 Accounts 11/99 – 10/03• Produced $3 million in sales annually, exceeding goals by 15%.• Generated new accounts through customer contracts, attendance at trade shows and direct marketing campaigns.• Performed site visits and evaluated customer requirements, resulting in sales increases of up to 100%.• Strengthen vendor relationships to earn placement on state contracts.• Created customer facing sales promotions, resulting in increased sales during off-peak season.• Served as Team Lead 2001-2002, conducted team meetings and motivated team members to hit goals set by management.ACCOUNT MANAGER, Government Accounts 3/98 – 11/99• Awarded President’s Club for top performance in 1998 and 1999.• Named top Government Representative in 1999.• Increased assigned territory by 20%, annually.• Re-established relationships with inactive accounts via sales promotions.INBOUND REPRESENTATIVE, Government and Education Sales 6/97 – 2/98• Achieved and exceeded goals set by Managers by more than 150% monthly.• Named Team Player of the Month in August 1997.• Ranked in the top five for overall production every month.