Michaela Boyle Email & Phone Number

Hagerstown, Maryland, United States

Provided reference service to the community by filling requests for informationOffered reader’s advisory suggestionsProvided bibliographic instructionAssisted the public in the use of library resources, materials, facilities, and equipmentCreated and host monthly programsCoordinated with community organizations to host fun and informational eventsOrganized, updated, and maintained COMAR collectionPoint-person for accessibility technology available to patronsPoint-person for new microfilm readers, assisting both staff and patronsCreated engaging and informational displays utilizing a wide range of library-owned materialsCreated and maintain informational and best practices guides for both staff and public useRegularly organized staff storage spaces to maximize efficiencyStarted a writing group that quickly became successful and had strong continued attendance during my tenureCoordinated monthly book displays in Information ServicesDeveloped several versions of a murder mystery kit that saw great success and repeat requests from patronsDeveloped and advocated for a new informational display space to focus on relevant community needsAssisted in the Western Maryland Room to provide reference services and other archival duties as needed

Thurmont, Maryland, United States

Transcribed handwritten service tickets to invoicing programScanned invoices and sorted into multiple files and programs on WindowsAssisted customers in person and over the phone by answering questions regarding products, billing, and scheduling service callsMaintained digital records for completed jobsCommunicated with suppliers to make orders and submit warranty claimsMaintained, updated, and distributed Safety Data Sheet binders to ensure compliance with OSHA standardsAssisted in transitioning to a digital dispatch systemLearned new digital dispatch system, trained service technicians, and acted as a point-of-contact for troubleshootingPurchased dispatch technology and maintained technician accounts

Shepherdstown, West Virginia, United States

Managed actor and stage crew schedules to ensure attendance to rehearsalsCataloged costumes and propsManaged research and purchases for props and set creationFacilitated effective communication and conflict resolution strategiesRan rehearsals in the absence of the director/faculty advisorMaintained a clean and organized workspaceTook promotional images of the cast and assisted in creating program pamphlets

Master Of Library & Information Science - Mlis, Archives And Digital Curation

Bachelor Of Arts, Secondary Education And Teaching

Major: Secondary Education, English Grades 5-Adult