Michaela C. Email & Phone Number

Gurnee, Illinois, United States

Greater Chicago Area

Handles inbound and outbound calls, and chats in a call center environmentAnswers all inquiries regarding the products and services offeredResolves problems by clarifying issues; exploring and researching all avenues for first call resolution and escalating unresolved problems to appropriate sources; building and maintaining relationshipsRecognizes.

Kenosha, Wisconsin

Provided excellent customer service, efficiently and accurately completing sales and service transactions at the register; greet customers Handled customer issues that may arise on the sales floor; handles and counts moneyLeveraged technology in order to facilitate the customer experienceCompleted transactions in a timely manner at point-of-saleMaintained.

Greater Chicago Area

A seasonal positon lasting from December to June for two years.Managed a team of employees; scheduled appointments, meetings, and work hoursOpened and closed the business; set up and updated training procedure manuals and updated new client applicationsPrepared individual federal and state tax returns ensuring accurate and timely returnsConducted auditing.

Greater Chicago Area

Supported client by helping with the daily grooming, the upkeep of living conditions including sweeping, mopping, laundry, and meal preparation; and maintaining a safe, serene environment for the patient after having major spinal surgeryTransported client to their doctor’s appointments and ran other essential errands for individualCreated activities for.

Greater Chicago Area

Introduced to mechanical comprehension, how to read architectural drawings, and mathematical equations used in non-traditional careersKnowledge of general construction safety guidelines for employees Earned OSHA accreditation cardOut of class exposure to the different types of trades for non-traditional careersCreated Mock houses that are in relation to.

Greater Chicago Area

Configured computers, modems, and routings; troubleshooting; setting up operating systems and drivers; Completed repairs and diagnosed issues.Installed and or upgraded software applications: MS Office, Norton, VLC media player, WMP, McAfee, printer software, remote access software, security, etcetera, while ensuring optimal workstation performance Provided.

Greater Chicago Area

Acted as Project Manager; Implemented a system in which DeVry University would comply with license agreement for Cisco's Packet Tracer Software.

Greater Chicago Area

Human Resources Department Work Study, Office Assistant Maintained the filing system already in place for the Archdiocese of Chicago’s Human Resource Department to keep the business running smoothlyMade courtesy calls to Archdiocese employees, updating them about the status of their insurance information; customer serviceParish Operations Work Study.