Michaela Haven Email & Phone Number

Harrisburg, North Carolina, United States

Marketing & Corporate Communications • Manage key relationships with sponsors, vendors, customers, and government agencies• Develop and execute a cohesive communications strategy to achieve CIADA’s overall organizational objectives• Manage CRM system• Create and implement social media and email marketing campaigns, resulting in 40% overall growth in member engagement in the past year• Initiate and direct website and member platform redesignEvent Coordination• Plan and execute Annual Convention and Expo, resulting in a 20% booth sales increase• Devise an online registration process for vendors and attendees• Formulate digital attendee check-in process and procedureAdministration• Maintain knowledge of current regulatory government compliance and legal guidelines governing day-to-day operations • Perform strategic audits to measure dealer performance• Make recommendations to management for improving quality, compliance, and timelines• Prepare critical and complex data reports for executive leadership• Develop best practice guidelines and standard operating procedures for the customer base, vendors, and CIADA staff

Corporate Communications & Marketing• Facilitated communication between management & employees.• Assisted the CEO in the development & implementation of business strategy. • Tracked advertisement KPIs. • Coordinated company meetings & business trips. • Organized office operations & procedures. • Served as point of contact for IT maintenance, billing & general administrative duties as needed. Human Resources• Sourced, contacted, & scheduled qualified job candidates via phone & email.• Managed all onboarding operations & paperwork for new employees.• Conducted critical/disciplinary conversations with staff enforcing the corporate policy.Human Resources • Manage all onboarding operations and paperwork for new employees.• Conduct critical/disciplinary conversations with staff enforcing the corporate policy. • Conduct exit interviews.

Charlotte, North Carolina Area

Corporate Communications & Marketing • Facilitated communication between account managers, clients, & vendors.• Generated quotes & formal invoices for clients. • Created, edited, & placed advertisements. • Assisted in brand strategy planning. Event Coordination & Public Relations • Created media content analysis reports. • Assisted in the creation of press releases.• Served as media coordinator for a large professional sporting event. • Aided in the planning & execution of a restaurant grand opening.

Charlotte, North Carolina Area

Corporate Communications & Marketing • Managed company social media & intranet.• Managed sales leads & missed opportunities. • Designed & placed print advertisements.• Designed company brochures. • Created & distributed press releases. • Purchased & distributed promotional items. Event & Meeting Planning• Organized & Planned corporate sales meetings & customer appreciation events. • Organized, planned, & hosted Ascendum Machinery trade show booth at multiple shows, across the Southeast.

Shippensburg, Pa