Guest Services And Sales Associate
CurrentProvides excellent customer service to all Museum guests. Supports the Sales department with administrative assistance for Individual/Family initiatives, motor coach groups, Familiarization (FAM) tours, reporting, customer service, and tour record keeping. Assists the daily operations of the group and motor coach check-in activities, including stocking tour guide materials, following up on payment and assisting with tour guide training. Maintains the standard operating procedures for the sales department. Sells tickets and answers questions about the Museum and surrounding area. Assists Guest Services management in ensuring successful day to day operations.