Michaela Morton Email and Phone Number

• Clinical Informatics lead for primary care practices. Plan and develop processes and workflows related to interoperability, managed all system upgrades and enhancements• Lead and managed the team that implemented telemedicine for five practices during COVID-19 pandemic• Collaborate with Children’s National leadership to develop protocols, trainings, and workflows related to the vaccine administration and the Vaccines For Children program in primary care• Lead efforts to standardize workflows and protocols across primary care sites• Consult with the newly formed clinically integrated network at Children’s National

• Led 7 facilities and over 60 providers to Level 3 NCQA Patient-Centered Medical Home recognition within one year.• Guided primary care management teams in developing processes and modifying workflows to create a patient-centered care environment in 7 community based health centers• Collaborated with commercial payors and DC and Maryland Medicaid Managed-Care Organizations to implement value-based incentive payment programs within Children’s National primary care centers• Managed overall operations of an integrated project between Children’s National providers, nurses and management staff in Primary Care and the Emergency Departments to reduce low acuity visits to the emergency room• Managed all data collection and analysis for 7 Primary Care health centers with over 150 providers, nurses and administrators. • Design and implement year-round population health initiatives within the Medical Home to proactively manage children with chronic health conditions.

• Managed all data extraction from eClinicalWorks for Primary Care and any other departments throughout the hospital requesting data• Collaborated with Emergency Department to collect and analyze data on frequent ED utilizers• Created monthly reports tracking data collect for NCQA Patient – Centered Medical Home recognition• Collected and analyzed data for the Complex Care Program and Parent Navigator Programs; prepared reports

• Participant in a three year, 10 Hospital Center for Medicare and Medicaid Innovation Award (CMMI) sponsored by Children’s Hospital Association (CHA)• As Practice Transformation Facilitator – served as liaison to the CHA Quality Improvement team and Children’s National leadership and staff• Lead the primary care sites at Children’s National in quality improvement activities focused on improving care coordination for children with medical complexity• Managed regular activities related to the Award including – weekly meetings with CHA, process mapping, documenting QI processes, logistics planning, engaging community providers