Michaela W. Email & Phone Number

Washington, District Of Columbia, United States

District Of Columbia, United States

Ross Township, Pennsylvania, United States

Used Electronic Medical Records (EMR) software to manage patient records and files.Reinforced and upheld patient confidentiality as required by HIPPA and the clinic.Collected all insurance information, verified patient demographics, processed payments, co-payments, outstanding and posted payment balances.Assisted with clerical duties such as filing, faxing and scanning documents.Discharged patients, verified patient information, and provided discharge paperwork, prescription(s), and/or work/school excuses.Obtained third party payer authorization for services provided and communicated outstanding balances to insurance companies.Answered multi-line phone lines and direct patients accordingly, either by answering questions or transferring to clinical staff or management.Performed callbacks to past patients for follow-up and ensure a positive patient experience.Maintained a clean and organized reception desk, greet and assist all visitors.

Indiana, Pennsylvania

Scheduled and coordinated appointments for supervisors and managers.Performed front desk operations such as greeting residents answering multi-line phone system.Being able to collect rent from the residents, application fees and deposits, and kept a record of all financial transactions.Resolving complaints, responding to inquiries, and ensuring the satisfaction of residents.Mailing letters, reports, and various documents as requested by management and residents.Performed data entry computer reports and various other paperwork related to clerical tasks.

Indiana, Pennsylvania

Scheduled and coordinated appointments for supervisors and managers.Performed front desk operations such as greeting residents answering multi-line phone system.Being able to collect rent from the residents, application fees and deposits, and kept a record of all financial transactions.Resolving complaints, responding to inquiries, and ensuring the satisfaction of residents.Mailing letters, reports, and various documents as requested by management and residents.Performed data entry computer reports and various other paperwork related to clerical tasks.

Gettysburg, Pennsylvania

Customer ServiceKnowledge in Point of Sale SystemKnowledge in balancing cash drawerMaking Inventory of needed suppliesEnsuring cleanliness of the stationPreparation of food and drinks