Assistant Director For Seminole Hospitality
Tallahassee, Florida, United States
Assist in the premium seating management operations of FSU Doak Campbell Stadium during football season Operate premium seating areas (5000+ seats) at FSU Doak Campbell Stadium, including management of security, catering, maintenance, and custodial service providers Recruit, hire, train and supervise 100+ game day/event staffo Utilized job fairs, hiring events, and college level classes in the Tallahassee areao Created recruitment strategy, screened resumes, and performed interviewso Tracked staffing information Administer payroll processes for game day staff, including any necessary background checks, e-verification, direct deposit functions, hours documentation, etc. Design and produce effective communication media, including services guides, menu portfolios, web-based communication, newsletters and other correspondence Served as a liaison between premium area patrons, vendors, and FSU Athletics Assist in the effective communication of proposed operating budget; provision of pre-season report detailing maintenance and facility problems; provision of post-game reports detailing operational and maintenance issues; presentation of year-end report Establish and maintain positive relations with diverse group of stakeholders, including donors and seat holders, game day staff, vendors, and university administration Maintained a high level of customer service as it relates to event management and donor relations within the premium hospitality areas for FSU football Implement procedure for booking, rental, and operation of off-season/outside events in designated athletic facilities, when applicable Assisted in managing the premium hospitality packages related to the 2021 SEC Football Championship game Collaborated with event directors regarding the planning, logistics, and execution of the premium hospitality events for the 2021 SEC Football Championship game