Michaela Baluchova Email & Phone Number

I have a over 4 years of experience in hotel management, hospitality, and customer management. As the front-office supervisor, my primary responsibility is to provide True Hospitality to the customer! How?1. Nothing is a problem for me; everything is an opportunity for our customers to make them satisfied.2. As a natural communicator with active listening skills, I meet customer needs.3. With my always positive approach, excellent organizational skills, and passion produce high-quality customer care - I was awarded as an employee of the year 2017.I believe that achieving excellence depends on your ability to develop and apply your strengths. My CliftonStrengths: 1. Responsibility: I take ownership= what I say I will do.2. Relator: I find deep satisfaction in working hard with friends to achieve a goal.3. Arranger: I can organize with flexibility. I like to determine how all of the pieces and resources can be arranged for maximum productivity.4. Intellection: I'm introspective and appreciate intellectual discussions.5. Developer: I recognize and cultivate the potential in others. 6. Achiever: I work hard and possess a great deal of stamina. I take immense satisfaction in being busy and productive.7. Communication: I generally find it easy to put my thoughts into words. 8. Significance: I'm independent and prioritize projects based on how much influence I will have on my organization or the people around me.9. Competition: I strive to win and succeed. 10. Restorative: I'm good at figuring out what is wrong and resolving it. My values: honesty, loyalty, respect, hard-work and empowerment. Few interesting facts about me: - I'm inspired by people with never give up attitude. By those who take their life in their own hands and change it while they stay human and are always willing to share. - There are so many things to learn: f.e. I would love to speak at least 3 foreign languages - I often dreamed of having superpowers to help people. One of the powers was that by touch I could change people's minds to be respectful to each other. - Hobbies: watching TV (anime, kdrama, I'm a Disney lover: my current favourite: MOANA)Aside, I like reading and having a relaxed and fun time with my friends and family.

Listed skills include Customer Experience, Organization Skills, Communication, Customer Satisfaction, and 15 others.