Michael Bates Email & Phone Number

Guildford, England, Gb

Watford, United Kingdom

- Delivery of large multi channel solutions to UK and International retailers.- Digital Transformation- Discovery through to delivery of a new checkout process that resulted in a percentage increase in sales.- Managing the implementation of new infrastructure to ensure a key website retained 100% availability during peak trading.- Working with large cross functional teams across retailers, 3rd parties and off shore teams.

Woking

- Delivering over 60 online games including in house scratch cards and 3rd party slots. - Use of scrum and agile techniques in game delivery.- Launching redesigned websites to Coral, Galabingo and Eurobet websites.- Successful integration of in-house content management system into 3 websites. Including workflow management tool.- Launch of a new bingo championship game against a tight deadline.- Delivering a programme of projects on time and to budget.- Complex stakeholder management across the business.- Flash, PHP, Oracle, Linux environment.

- Implementation of an SEO campaign that has seen a PR company reach page 1 of the SERP for top keyword in the first month.- SEO on 2 further websites, boosting the clients to the 1st page for chosen keywords.- Setup and successful management of PPC campaigns for 5 clients.- Integration of email marketing and pay per click advertising with analytics for greater results analysis.- Using consultancy skills to understand client business environments and delivering e-business solutions.- Analysis of search keywords to develop optimised content and pay per click campaigns.- Business user training for analytics and pay per click software.- Using online collaboration spaces to work with global project teams in the delivery of internet marketing solutions.- Design and build of 2 custom content management systems and the delivery of numerous off the shelf solutions.- Hands on management of websites and infrastructure.- PHP, .net, SQL server, Apache, MSQL Wordpress, Joomla, Magento, Linux, MS Server environments.

- Developing a database and reporting tool for a local school partnership.- Managing an off-shore team of developers to produce the database applications.- Client requirements analysis and documentation.

- Delivering a programme of change on the membership website of the British Showing Jumping Association.- Managing the updates to both the user front end and administrator functionality.- Managing a global project team.

- Responsible for delivering 60% of business revenue through a team of 24.- Working with clients to translate business needs into scalable e-commerce solutions.- Managing cross functional teams of designers, developers, business analysts and QA.- Management responsibility for 1000 updates a year.- Delivering fully integrated ecommerce solutions on time and to budget.- Expanding the off-shore capabilities of the organisation from 2 to 8 resulting in a 30% saving on internal costs.- Personnel management of 3 project managers and 4 developers, setting objectives, reviews and managing the department budget.- Third party management in the delivery of fully integrated e-commerce applications.- Definition and management of the project process leading to reduced project issues and improved delivery times.- Team recruitment, selection and development inline with business strategy.- Introduced BA and testing disciplines to the organisation as part of improvement program.- MS Commerce Server, MS Server 2003, MS SQL Server environment.

- Working with departments across the business to deliver change initiatives.- Working with matrix project teams of up to 20+ people to deliver new advertising products and functions to a top UK website.- Managed the User Acceptance Testing of a business wide delivery of SAP software. Coordinating business user, monitoring testing and planning go-live activities.- Management and delivery of multiple concurrent projects.- Delivering new business process to outsource online sales channel application.- Successful delivery of online advertising product creating 15% increase in yearly revenue.- Worked with key supplier to reduce cost of bespoke software by 30%.

• Managing a team of Software Quality Engineers • Assuring the quality of a commercial E-Business application• Successful evaluation, selection and implementation of a automated software testing application. • Responsible for developing company software quality strategy.

• Client Management, business development and sales activities

• Dynamic Systems Development Methodology (RAD) project environment.• Fast assimilation of technology and non-technical testing requirements to very tight deadlines.• Time box unit/system testing of partially developed software.• Assisting users on script writing, test coverage and application navigation.

Masters, Masters In Business Administration

Successfully completed the distance learning MBA through Henley Management college. The course was challenging and tested my self.

Foundation And Practitioner, Project Management

Completed the foundation and practitioner exams for PRINCE2, complementing my existing qualifications through the Project Management.

Pmp, Project Management Professional

Certified as a Project Management Professional through the Project Management Institute (September 14th). Completed the following courses.

Bsc, Technology And Management

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