Michael Bell Email & Phone Number

Trafalgar, In, Us

Hoffman Estates, Illinois, Us

As the Director of Operations for The Salvation Army in Indianapolis, I lead and manage all aspects of our retail and warehouse operations with a commitment to "Doing the Most Good." My responsibilities include overseeing the efficient operation of our thrift stores, managing inventory and supply chain logistics, and ensuring that our warehouses are optimized for safety, productivity, and cost-effectiveness. I work closely with our retail team to enhance customer experience, drive sales growth, and maximize revenue to support our mission. By streamlining processes and improving inventory management, I help ensure that every operational activity contributes to our goal of making a positive impact in the community.

Irving, Texas, Us

Led development of a specialized ERP module for convenience stores, leveraging industry expertise. Conducted market research, provided ongoing support, and facilitated training for successful implementation. Ensured product quality through rigorous testing and assurance efforts.• Led the development of a specialized ERP module for convenience stores, leveraging industry expertise.• Conducted thorough market research and analysis to identify key trends and requirements, informing the development process.• Collaborated with cross-functional teams to ensure alignment with business objectives and client needs.• Developed comprehensive documentation outlining functional specifications, user stories, and use cases.• Acted as a liaison between the software development team and external stakeholders.• Conducted training sessions and workshops for clients, ensuring successful implementation and user satisfaction.• Played a key role in product testing and quality assurance efforts

Laval, Québec, Ca

As a Project Manager in Operational Excellence, I led initiatives to optimize processes, driving efficiency and cost savings. By leveraging lean methodologies and fostering a culture of continuous improvement, I ensured alignment with organizational goals, delivering sustainable business success.• Orchestrated and oversaw operational improvement projects aimed at enhancing efficiency, quality, and cost-effectiveness.• Implemented lean methodologies and process optimization strategies, resulting in significant cost savings.• Collaborated with cross-functional teams to identify operational bottlenecks and develop action plans.• Monitored project progress and tracked key performance indicators.• Facilitated training sessions and workshops to promote a culture of operational excellence.• Conducted regular performance reviews and provided coaching to team members.

Us

Ensured full operational control of 11 separate Subway locations, including full cycle recruiting and HR functions; reported to the Director of Operations● Ensured full operational control of 11 separate Subway locations, including full cycle recruiting and HR functions.● Increased district YoY revenue by 23% through streamlining workflows and reducing redundancies.● Served as direct business advisor to Director of Operations and President during the COVID pandemic.● Trained General Managers and District Managers on advanced business operational concepts.

Enon, Oh, Us

Provided monthly Food Quality, Cleanliness, and Marketing standards inspections of 39 separate locations. Trained Store Managers on proper inventory management controls and methods to improve efficiency and margins.• Spearheaded full-spectrum inventory management and food safety compliance functions of 39 locations.• Maintained inventory tracking and financial records, improving tracking efficiency by 8.2%.• Developed and implemented division-wide training programs, enhancing employee morale and productivity.• Exceeded established KPIs consistently, augmenting the financial performance of the entire region.• Directed store operations with full profit and loss accountability.• Led full cycle recruitment process and conducted district-wide training.• Increased net profit YoY by 148% through innovative sales and marketing strategies.• Achieved "Fantastic Four" awards for five consecutive quarters.

• Analyzed blueprints and reviewed all building and construction proposals.• Delivered monthly reporting to the Town Council and ensured compliance with building codes and ordinances.• Coordinated public meetings and encouraged public participation in proposed building projects.

Indianapolis, In, Us

• Managed vendor audits, capturing funds payable to the State of Indiana.• Provided human resources services, processed employee benefits changes, and improved employee retention.• Prepared monthly membership reports for the Office of the Governor.

Master Of Business Administration - Mba, Strategic Management

Bachelor Of Arts - Ba, Psychology