Michael Carter Email & Phone Number

Bozeman, Montana, Us

• Director in the Product Technology Operations organization at FICO. Providing program leadership, employee/team development, and demand management. • Perform strategic planning and manage Infrastructure programs with a primary focus in Cloud migrations. With teams of 5 to 25+, covering multiple data centers, countries, and solutions for internal and external customers. • Roadmap creation and planning with Datacenter, Networking, Compute/Virtualization, Storage, Database, and Core Services teams, direct people manager, demand management, project intake, resource planning and tracking, project scope, charters, schedules, launches, vendor evaluation and management, risk and issue management, and weekly reviews with senior management.• Program/Project budget managed from $500K to over $8M.• Employee Resource Group Leader for FICO• Manage Employee Engagement surveys, results, and actions for Global Technology Services

Bozeman, Montana, Us

As a Program and Project Manager in the Global Technology Services space of FICO, I manage Infrastructure Programs of 4 to 7 projects at a time with teams of 5 to 25+, covering multiple data centers, countries, and solutions for internal and external customers. My responsibilities include (but not limited too): Roadmap creation and planning with multiple departments and teams, direct people manager, demand management, project intake, resource planning and tracking, project scope, charters, schedules, launches, vendor evaluation and management, risk and issue management, and weekly reviews with senior management.· Program/Project budgets ranging from $500K to over $8M

Round Rock, Texas, Us

PORTFOLIO MANAGERPortfolio Manager for Dell Financial Services (DFS) supporting two IT Directors one in Ireland over the DFS Bank and the other is Round Rock, TX over Commercial and PLE. With over 50 active programs and an overall budget of over 10 million.o Management of 160+ FTE headcount and labor cost in US, Brazil, Romania, and Slovakia for all of Dell Financial Services IT.o Resource Demand & Supply of 200+ workforces.o Management of Change Control of 75+ active projects.o Delivery of Return on Investment and Cost Benefit Analysis.o Facilitated monthly presentation to Dell Financial Services Business Executives.PROGRAM MANAGER/PROJECT MANAGERProgram and Project Manager of five to 10 active complex Programs/Projects for Dell Financial Services, utilizing Waterfall and AGILE project management Methodologies.o Delivered multi-million dollar programs.o Supervision of 10 to 20+ team members in the US, Brazil, India, and China.o Provided business and IT Executive communications.

Stamford, Connecticut, Us

IT MANAGER - SYSTEMS ADMINISTRATORSManaged Microsoft Windows Administrators for the US Military over Classified and Unclassified Servers and workstations.o Support of over 30,000 troops and contractors.o Managed a team of three Server Administrators.o Provided Military and civilian communications.

Independent IT Consultant, doing sales, architecture design, implementation, and billing for small business in the Houston, TX area.

Irving, Texas, Us

IT MANAGER OF ENTERPRISE DATA/STORAGEManager of the centralized storage and backup/recovery environments with locations in Texas, New York, Denver, United Kingdom, and Canada. Designed, implemented and maintained infrastructure solutions including data storage management, disaster recovery, archiving, and load balancing. Responsible for $4.3 million in G&A budget and $1.0 million in Capital budgets within the Global Technology Organization at Dynegy. o Managed two teams consisting of eight active employees and multiple contractors.o Provided direct reports mentoring, coaching, and development.o Designed, implemented and maintained infrastructure solutions around data storage, disaster recovery, archiving, and load balancing.o Managed a 5.5 million dollar budget

Overland Park, Kansas, Us

TIOVOLI STORAGE MANAGER ADMIN/TECHNICAL ANALYSTTechnical Analyst providing support to Chevron and a Tivoli Storage Manager Administrator for Dynegy.o Testing of Chevron’s internal applications.o Administrated the Tivoli Storage Manager backup system.

Business Administration, Management And Operations

Microsoft Certified Systems Engineer, Information Technology