Michael Hernandez Email & Phone Number

Greater Los Angeles Area

Los Angeles, California

Greater Los Angeles Area

Greater Los Angeles Area

-Exceeded goals to increase sales and customer satisfaction by creating individual bundle packages based on customer needs, which raised overall store profitability by 20%.- Performed inventory tasks such as monitoring inventory levels and merchandising product on the sales floor.- Executed daily physical count reconciliation of sales returns to ensure it reconciled with inventory system.- Responsible for performing weekly store inventory counts of all sellable merchandise (300-700 items) and reporting any shrink and overage to loss prevention.- Communicated low inventory levels to distribution center and requested replenishment of merchandise.

Greater Los Angeles Area

- Built trust and strong relationships with clients by updating them on the status of projects on a frequent basis.- Developed negotiation skills by meeting with clients in person, which helped establish value of project by emphasizing benefits of service compared to competitor.- Communicated with Head Mechanic on the progress of each project, which increased efficiency and led to timely completion of projects.- Ordered accurate parts and supplies to maintain necessary inventory, which improved overall cost-efficiency.

Greater Los Angeles Area

- Performed inventory spot checks on merchandise and communicated inventory levels to upper management and loss prevention department.- Merchandised and stocked products to ensure the store was compliant and operating efficiently.- Scheduled employees efficiently to ensure proper coverage while remaining within the payroll budget.- Strategized with management at the end of each day to make sure that the store was on track to meet monthly sales quota, which led to increased store profitability.- Assisted in new hire training and development by providing one-on-one coaching based on individual needs.

Bachelor’S Degree, Accounting, 3.22

Associate’S Degree, Business Administration And Management, General, 3.35