Michaela Murray
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Michaela Murray Email & Phone Number

Peacock Executive Advocate, Customer Care & WDW Entertainment Cast Member at Peacock
Location: Winter Garden, Florida, United States 7 work roles 2 schools
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Current company
Role
Peacock Executive Advocate, Customer Care & WDW Entertainment Cast Member
Location
Winter Garden, Florida, United States
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Who is Michaela Murray? Overview

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Quick answer

Michaela Murray is listed as Peacock Executive Advocate, Customer Care & WDW Entertainment Cast Member at Peacock, a company with 271 employees, based in Winter Garden, Florida, United States. AeroLeads shows a matched LinkedIn profile for Michaela Murray.

Michaela Murray previously worked as Executive Advocate, Customer Care at Peacock and Customer Service Representative at Peacock Tv. Michaela Murray holds Master Of Arts - Ma, Arts And Culture Management from University Of Denver.

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Peacock

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Profile bio

About Michaela Murray

“Nothing will work unless you do." -Maya AngelouI am a young development and entertainment professional located in Winter Garden, Florida. I have a passion for story-telling, bringing people together and organization. While studying Arts Administration and Theatre at Albright College, I gained valuable experience in project management, creative thinking, and interpersonal skills. I look forward to gaining further knowledge in my professional field by obtaining my Master's degree in Arts and Culture Management at University of Denver with a concentration in Arts Outreach and Advocacy. My passion for the performing arts and development combined with my desire to excel have led me to believe that I would be a valuable asset to your organization. I look forward to developing potential professional relationships.

Current workplace

Michaela Murray's current company

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Peacock
Peacock
Peacock Executive Advocate, Customer Care & WDW Entertainment Cast Member
Website
Employees
271
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7 roles

Michaela Murray work experience

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Executive Advocate, Customer Care

Current

Orlando, Florida, United States

Handling escalated customer service support through phone, social media, email, chat, and inter departmental escalations for advanced technical, billing, and product inquiries. Extensive comprehension of all Peacock platforms. Demonstrating an in-depth knowledge of the product. Monitoring vendor efficient daily workflow processes using operational metrics.

Jan 2023 - Present

Customer Service Representative

Orlando, Florida, United States

Providing customer service support for viewers through various channels, such as social media, phone, email, and chat. Managing social media platforms in crafting creative responses both publicly andprivately to our customers. Maintaining customer satisfaction ratings based on explicit criteria setforth by the company. Continually exceeding Quality.

Feb 2021 - Jan 2023

Character Attendant

Current

Orlando, Florida Area

Providing guests with exceptional customer service and information about show schedules, Character locations, and greeting times. Creating personal and magical storytelling moments for guests while being the voice for many of Disney's beloved characters. Establishing and maintaining audience control. Handling and de-escalating challenging Guest situations..

Sep 2018 - Present

Cast Member

Orlando, Florida Area

Worked intermittently for the Walt Disney Company through the Disney College Internship program throughout my collegiate experience. Roles included Merchandise, PhotoPass, Attractions, and, most recently, Character Attendant.

Jan 2016 - Sep 2018

Front Of House Manager

Gretna Theatre

Mount Gretna, Pennsylvania

Organized and executed opening night receptions for upwards of 750 guests. Organized after-show talkbacks. Oversaw all performances for each run. Reached out to over 250 volunteers to create schedules for ushering responsibilities needed for each run of show. Led and participated in meetings and trainings regarding proper techniques and expectations for.

May 2018 - Sep 2018

Phonathon Caller Manager

Reading, Pennsylvania Area

Worked in the Development Office call center conversing with Alumni, parents of students past and present as well as friends of the College to solicit donations that directly benefit the entire Albright Community. Selected out of peers for management position. Organized 24 Hour Challenge which included social media initiatives to get as many donations as.

Jan 2015 - May 2018

Administrative And Sales Associate

Elizabethtown, Pennsylvania, United States

Handled clerical duties such as answering inbound customer calls. Cash handled and used proper techniques for invoicing orders. Contacted customers when their orders were completed and ready for pick up. Answered emails in a timely and professional manner. Organized multiple computer ordering systems. Assisted with walk-in or inbound orders guiding guests.

May 2013 - May 2018
Team & coworkers

Colleagues at Peacock

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2 education records

Michaela Murray education

Master Of Arts - Ma, Arts And Culture Management

Concentration in Arts Outreach and Advocacy

Bachelors Of Art, Theatre/Arts Administration, Gpa- 3.89

Activities and Societies: Domino Players Theatre Company, Jacob Albright Scholar, Alpha Delta Pi, Order of Omega Honors Society, Concert.

FAQ

Frequently asked questions about Michaela Murray

Quick answers generated from the profile data available on this page.

What company does Michaela Murray work for?

Michaela Murray works for Peacock.

What is Michaela Murray's role at Peacock?

Michaela Murray is listed as Peacock Executive Advocate, Customer Care & WDW Entertainment Cast Member at Peacock.

Where is Michaela Murray based?

Michaela Murray is based in Winter Garden, Florida, United States while working with Peacock.

What companies has Michaela Murray worked for?

Michaela Murray has worked for Peacock, Peacock Tv, Walt Disney World, Gretna Theatre, and Albright College.

Who are Michaela Murray's colleagues at Peacock?

Michaela Murray's colleagues at Peacock include Fred Lee, Laura Boctor, Adam Waring, Raul Palma-Dees, and Jonathan Harmon.

How can I contact Michaela Murray?

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What schools did Michaela Murray attend?

Michaela Murray holds Master Of Arts - Ma, Arts And Culture Management from University Of Denver.

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