Michael L. Email & Phone Number

Gold Coast, QLD, AU

Brisbane, Queensland, Australia

• Provided proactive HR solutions by engaging with Operational Managers to interpret policies, processes, and legislation for timely advice.
• Led formal investigations into workplace issues, including performance and disciplinary matters.
• Coordinated onboarding/offboarding processes, supported annual activities, and assisted in HR projects for process enhancement.

Brisbane, Queensland, Australia

• Coordinate Human Resources Functions including engagement, health and safety, employee engagement and employee experience.
• Develop and implement Tech Mahindra WHS Safety Management System and Wellbeing Strategy and Framework.
• Instrumental in creating strong people processes and building an authentic workplace culture with a focus on aligning strategic needs with employee experience to improve our brand, attraction and retention strategies.
• Coordinate injury management processes, including compensation claims, return to work plans, rehabilitation needs and proactive correspondence to internal and external parties.
• Provide specialist guidance and support to all business units in a professional manner.
• Deliver targeted guidance and support to the service streams (TCC, NBN, GCC) BPS CC in a highly professional manner.

Australia

• Coordinate Human Resources Functions including engagement, health and safety, employee engagement and employee experience.
• Develop and implement Tech Mahindra WHS Safety Management System and Wellbeing Strategy and Framework.
• Instrumental in creating strong people processes and building an authentic workplace culture with a focus on aligning strategic needs with employee experience to improve our brand, attraction and retention strategies.
• Coordinate injury management processes, including compensation claims, return to work plans, rehabilitation needs and proactive correspondence to internal and external parties.
• Provide specialist guidance and support to all business units in a professional manner.
• Manage HRBP (MEL)

Brisbane, Queensland, Australia

• In this position, I successfully develop, implement and promote Mercy Community’s Wellbeing program. In addition, I coordinate injury management processes, including compensation claims, return to work plans.
• Act as a Project Lead in the development and implementation of the Wellbeing Framework for Mercy Community and on the Work Classification Index project with a refund of Premium of $130K.
• Contribute to a reduction in LTIFR across all service streams, with a triumphant return to work outcomes and the review and development of employee wellbeing policies, procedures, practices, processes, and education.

Brisbane, Queensland, Australia

As an Employee Relations Advisor, I provided valuable advice on a wide range of standard and specialised HR matters, including guidance and coaching for employees and line managers on employee welfare, performance management, policy interpretation, wellness and health. Moreover, I ensured targeted guidance and support for the varied Supermarket, Liquor.

Coomera, Queensland, Australia

Demonstrating competent performance in this field, I partnered with the business to deliver key business initiatives whilst optimising opportunities to educate stakeholders on best practices in people management. Moreover, I provided valuable advice and active involvement in employee and industrial matters and HR policy and process interpretation. To.

Brisbane, Australia

• In this position, I provided Brismark IR/HR support and consultancy services, WHS Support, and recruitment and training services. I ensured member businesses IR/HR support and advice and performed management and.
• Successfully completed business partnering with a Transport and Logistics company to aid them to achieve compliance with relevant IR and Work Health and Safety Legislation.

Brisbane, Australia

As a Business Trainer, I educated domestic and international students studying the Diploma of Human Resources Management and Diploma of Management. To ensure high-quality service, I utilised a variety of techniques, concepts and strategies; I set tasks for class, group and individual work, which challenged students and ensured high levels of their.

Brisbane, Australia

• Recognised for providing a high-level consultancy service to senior management on relevant WHS and HR management issues, I implemented WHS and HR frameworks that included operations manuals, online content and delivery.
• Effectively secured new contracts valued at over $100,000 with various industry and government departments.
• Wrote several articles that were published online and/or in industry journals.

Brisbane, Queensland, Australia

• I successfully advised managers on company policy regarding equal employment opportunities, compensation and employee benefits, developed and maintained a human resources system, oversaw the analysis, maintenance and.
• Overhauled the recruitment process, increased job application rates and improved apprenticeship completion of 97%.
• Successfully developed and implemented new performance review systems and applications.
• Attained 75% reduction in total claims and improved return to work outcomes for apprentices.
• Significantly increased female apprenticeship applications via school and career expo presentations.
• Established improved working relationships between industry employers and Electrical Trades Union (ETU) with a notable reduction in cases requiring legal intervention.

Brisbane Area, Australia

• My role as a Human Resources Manager entailed advising managers of company policy regarding equal employment opportunities, compensation and employee benefits. Additionally, I developed and maintained a human resources.
• Overhauled the recruitment process, increased job application rates and improved apprenticeship completion of 97%.
• Successfully developed and implemented new performance review systems and applications.
• Attained 75% reduction in total claims and improved return to work outcomes for apprentices.
• Significantly increased female apprenticeship applications via school and career expo presentations.
• Established improved working relationships between industry employers and Electrical Trades Union (ETU) with a notable reduction in cases requiring legal intervention.

Brisbane, Queensland, Australia

Demonstrating a high level of expertise, I presented and explained insurance policy options to clients based on their needs and goals. In addition, I successfully processed applications, payments, corrections, endorsements and cancellations and handled all incoming emails from customers answering questions and resolving complaints. Moreover, I developed.

Brisbane Area, Australia

• I developed and implemented all HR strategies, including recruitment and selection, training and development, compensation and benefits, employee labour relations, and safety and risk management functions. In addition.
• Achieved approximately 75% reduction in number of workplace injuries as well as a reduction in the severity of injuries.
• Improved work culture and industrial relations outcomes with a reduction in disciplinary and grievance cases.
• Successfully negotiated EBA for fitters and turners and electricians for Wacol site.

Brisbane Area, Australia

I had the responsibility of management of statutory claims, whilst developing strong working relationships with all stakeholders to ensure optimal outcomes for workers’ claims, which included onsite visits to employers to advise on case management and return to work opportunities. In my role as a Premium compliance Auditor, I advised organisations on.

Brisbane, Australia

In my role as CTP claims officer, I negotiated and managed CTP claims including case and settlement conferencing and multidisciplinary reviews inaccordance with Motor Accident Insurance Commission guidelinesAchievements-High settlement rate with better than quantum estimates with portfolio-Regular at bulk conferencing opportunities

Brisbane, Australia

In my role as an Early Intervention Coordinator, I had responsibility for managing a team of assessors and coordinating early intervention with the injury management team for compulsory third party claims.Achievements- Was involved in developing and implement guide and training for CTP claims officers regarding medical terminology and interpreting.

South Australia And Queensland, Australia

Areas of experience: Aged Care, Intensive Care, Coronary Care, Medical, Surgical, Psych

Adelaide, Australia

Front of House attendant responsible for patrons and designated First Aid Officer. Completed Nursing OHS Elective. Intermittent ticketing agent for BASS Adelaide including phone sales and box office.

Master'S Degree, Human Resource Management, Masters With Distinction

Master’S Degree, Human Resources And Organisational Development, Gpa 6.0

Graduate Certificate, Business

Bachelor, Nursing

Activities and Societies: Wound Care Society, Occupational Health and Safety