Michael Anderson Email & Phone Number

Washington Dc-Baltimore Area

As a Store Manager, I lead and managed the team along SOP, and operational tasks to help improve store performance and increase sales over comparative numbers. I also utilized autonomy to direct the team on different SOP and training each manager to manage the business and maintain operations from all aspects. I completed regular corporate reporting to analyze the business and identify areas of opportunity for team focuses to help improve the business week over week. I also actively worked… Show more As a Store Manager, I lead and managed the team along SOP, and operational tasks to help improve store performance and increase sales over comparative numbers. I also utilized autonomy to direct the team on different SOP and training each manager to manage the business and maintain operations from all aspects. I completed regular corporate reporting to analyze the business and identify areas of opportunity for team focuses to help improve the business week over week. I also actively worked hands-on with inventory and replenishment standards to help maintain product flow, and proper sellable levels of floor inventory. I worked with the team on monthly visual updates to refresh the sales floor and provide the newest product to the client. I was also responsible for all human resources operations of the store, including hiring, reviews, managing payroll, and staffing levels. Show less

Washington Dc

As a Dual Store Manager, I directed and managed store operations and sales for two locations. I completed store operations to ensure proper staffing and sales can function according to company standards for each store. I maintained the store staffing by recruiting, selecting, orienting, and training associates. I coached, mentored, and trained all associates in all aspects of the organization, that allowed for a more focused associate understanding, management training, and proper utilization… Show more As a Dual Store Manager, I directed and managed store operations and sales for two locations. I completed store operations to ensure proper staffing and sales can function according to company standards for each store. I maintained the store staffing by recruiting, selecting, orienting, and training associates. I coached, mentored, and trained all associates in all aspects of the organization, that allowed for a more focused associate understanding, management training, and proper utilization of Tommy Bahama operations and standards. I also coached associates in the DRIVE methodology of selling and creating the guest experience, per Tommy Bahama standard, and trained on clientele and individual sales management. Show less

Baltimore, Maryland, United States

As a Store Manager, I directed and managed store operations and sales for the store and the team. I completed store operations to ensure proper staffing and sales can function according to company standards. I maintained the store staff by recruiting, selecting, orienting, and training associates. I coached, mentored, and trained associates in all aspects of the organization, that allowed for a more focused associate understanding, management training, and proper utilization of Tommy Bahama… Show more As a Store Manager, I directed and managed store operations and sales for the store and the team. I completed store operations to ensure proper staffing and sales can function according to company standards. I maintained the store staff by recruiting, selecting, orienting, and training associates. I coached, mentored, and trained associates in all aspects of the organization, that allowed for a more focused associate understanding, management training, and proper utilization of Tommy Bahama operations and standards. As a Store Manager, I also coached associates in the GUEST methodology of selling and creating the guest experience, per Tommy Bahama standard, and trained on clientele management effectively. Show less

Baltimore, Maryland Area

As a Recruiter, I utilized innovative recruiting methods to identify and attract talent, as well as working closely with Account Executives to identify the recruiting needs in each region and match the right candidate to those requirements. I strategically sourced by using the internet, job boards, job postings, referrals, networking, our internal database, and any other resources to find potential candidates. I evaluated candidates qualifications and strengths by interviewing, both… Show more As a Recruiter, I utilized innovative recruiting methods to identify and attract talent, as well as working closely with Account Executives to identify the recruiting needs in each region and match the right candidate to those requirements. I strategically sourced by using the internet, job boards, job postings, referrals, networking, our internal database, and any other resources to find potential candidates. I evaluated candidates qualifications and strengths by interviewing, both face-to-face and over the phone, and checking references, including coordinating and scheduling interviews. I adhered to the proper policies and procedures of the full-hiring life cycle and developed a community presence by networking with local leaders and associations. Show less

Baltimore, Maryland Area

In this leadership role, I worked in collaboration with the Property Manager in all oversight and management of financial and operational facets including accounting, bookkeeping, processing invoices for payment, collecting rent, fees, and other payments. I utilized management software to record, track, and report on all financial workings of the community. I attracted tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and… Show more In this leadership role, I worked in collaboration with the Property Manager in all oversight and management of financial and operational facets including accounting, bookkeeping, processing invoices for payment, collecting rent, fees, and other payments. I utilized management software to record, track, and report on all financial workings of the community. I attracted tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing available units. I maintained the property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, and contracting with other vendors. I effectively communicated with tenants and vendors to assist in all aspects of scheduling building maintenance, building procedures, and supplying building information, while always delivering exceptional customer service. I engaged in marketing strategies including utilizing knowledge of marketing websites and functions to increase community traffic and lease ratios, and created, updated, and maintained up-to-date daily and emergency tenant contact lists and tenant information manuals, including forms, spreadsheets, and miscellaneous typewritten information. Show less

Baltimore, Maryland Area

As an Administrative Coordinator, I acted as a consultant and problem solver with demonstrated ability to strategically plan and facilitate positive change through business analyses, organizational assessments, and anticipation of business needs. I offered innovative fixes, controlled budgets of up to $200,000 for each of the eight non-profit organizations I administered, and oversaw the administrative and planning team. I maintained administrative workflow by studying methods, implementing… Show more As an Administrative Coordinator, I acted as a consultant and problem solver with demonstrated ability to strategically plan and facilitate positive change through business analyses, organizational assessments, and anticipation of business needs. I offered innovative fixes, controlled budgets of up to $200,000 for each of the eight non-profit organizations I administered, and oversaw the administrative and planning team. I maintained administrative workflow by studying methods, implementing cost reductions, and developing reporting procedures, and allowed for continuity of effective work operations by documenting and communicating needed actions to management, discovering irregularities, and determining continuing needs. I successfully navigated daily operations and administrative duties for the organization, executive leadership, and all affiliated associations. Finally, I led the design, planning, and implementation of special events as a key liaison point for third parties such as vendors, in areas of catering, audio visual, displays, and decorations, and partnered with the Baltimore County Area doctors as a result of an excellent track record of reliability, and an ability to maintain clear communication lines between both parties. Show less

Baltimore, Maryland

In this high-impact role, I accomplished financial objectives by collecting rents, paying bills, forecasting requirements, preparing budgets, scheduling expenditures, analyzing variances, and initiating corrective action. I achieved organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. I promoted and supported the growth and development of the business through excellent customer service, by… Show more In this high-impact role, I accomplished financial objectives by collecting rents, paying bills, forecasting requirements, preparing budgets, scheduling expenditures, analyzing variances, and initiating corrective action. I achieved organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. I promoted and supported the growth and development of the business through excellent customer service, by expertly tending to current members’ needs, providing guided tours to prospective residents, and assisting with the planning/coordination of events. I demonstrated a significant level of care and attention to detail and confidentiality when handling sensitive legal documents involved in leasing apartments. I always ensured the occupancy rate of the building remained above 95% which was sustained through excellent marketing, and by demonstrating a level of professionalism which was highly sought after by potential tenants. I also remained highly effective with all written communication skills needed to collate and concisely present weekly corporate reports regarding occupancy and traffic, which were relied upon by the management team to make strategic business decisions. Show less

Towson, Maryland

As an Assistant Manager, I elevated store sales through a detailed attention to clients’ needs and proactively selling the firm’s merchandise, which resulted in personal sales of roughly 20%, and store sales exceeding target goals by 30% on a regular basis. I supervised store personnel and guaranteed exemplary levels of customer service by acting as a role model for more junior staff on how to cater to the needs of clients while still focusing on, and contributing to, the firm’s sales and… Show more As an Assistant Manager, I elevated store sales through a detailed attention to clients’ needs and proactively selling the firm’s merchandise, which resulted in personal sales of roughly 20%, and store sales exceeding target goals by 30% on a regular basis. I supervised store personnel and guaranteed exemplary levels of customer service by acting as a role model for more junior staff on how to cater to the needs of clients while still focusing on, and contributing to, the firm’s sales and profitability. I prepared reports by collecting, analyzing, and summarizing information, and organized weekly and monthly documents. I also maintained quality service by establishing and enforcing organizational standards, and improved operational activities by emphasizing the importance of presentation standards and efficiently training new employees. Show less

Maryland

In this retail leadership position, I directed and successfully managed four, high-pressure and high-volume stores, each exceeding $2M in sales. I completed store operational requirements by scheduling employees, following up on work results, and maintaining store staff by recruiting, selecting, orienting, and training employees. I reduced store loss by 68% by independently implementing an innovative cost reduction strategy, which propelled the store to the top one percentile of the entire… Show more In this retail leadership position, I directed and successfully managed four, high-pressure and high-volume stores, each exceeding $2M in sales. I completed store operational requirements by scheduling employees, following up on work results, and maintaining store staff by recruiting, selecting, orienting, and training employees. I reduced store loss by 68% by independently implementing an innovative cost reduction strategy, which propelled the store to the top one percentile of the entire organization (of over 1,000 stores) in terms of profitability. I regularly succeeded in achieving ‘Perfect 5’ Secret Shop Scores at all stores, and managed, coached, mentored, and trained employees in all aspects of the organization, which allowed for a deeper staff understanding, and proper implementation of the Abercrombie & Fitch Co. method. Show less

Master Of Science - Ms, Forensic Psychology, 3.9

Bachelor Of Science (B.S.), Psychology

High School Diploma, General Studies

Activities and Societies: Choir, SGA, Drama Club, Thespian Troupe Drama Club, International Thespian Society, National Honor Society.