Michaela Crum Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

• Manage sales cycles across Seequent’s portfolio of geotechnical solutions to drive strategic expansion and growth• Responsible for seven-figure global sales budget• Effectively and accurately forecast sales and pipeline reporting• Work with direct and indirect sales channels, marketing, developers, product managers, and research engineers to improve solutions and enable sales strategies • Understand client needs to ensure the delivery of world-class solutions and support• Utilize Salesforce to track, measure, and report all sales, leads, and opportunity activity• Hire, mentor, and motivate dynamic sales professionals to foster a culture of team-driven success

Greater Denver Area

• Global leader for the Customer Solutions Specialist (CSS) team• Define best practice for the CSS team to provide technical demos, webinars, support, and training resources• Business strategy & operational planning as a member of the Civil & Environmental management team• Drive activities that promote user growth and client engagement • Ensure the CSS team members are recognized by the Seequent user community as a trusted industry resource• Analyze business insights & metrics for SaaS solutions such as user days, onboarding time for new users, churn, and overall client satisfaction.

Golden, Co

• Lead the Technical Services team to provide world-class training, consulting, and support to Maptek’s clients• Manage services sales pipeline to meet/exceed revenue targets• Coach, mentor, and motivate employees to drive success of the team• Interview, hire, and onboard new Technical Services team members• Understand client needs and provide optimal solutions• Ensure the delivery of quality training courses and materials to maximize user growth

Lakewood, Colorado

• Provide Vulcan technical support, training and consulting to customers• Focus on stratigraphic modelling tools and geologic resource modelling of complex ore bodies• Troubleshoot various tools with the software• Test new versions of Vulcan, provide feedback to the development team and log defects• Collect customer feedback to enhance future versions of Vulcan releases• Expert in Vulcan Floating License administration, maintenance and troubleshooting

Ishpeming, Mi

• Provide geologic support for Cliffs Wabush iron ore mine in Labrador, Canada by updating and maintaining Vulcan block models• Reconcile Vulcan block model performance to actual mine data • Select exploration targets and log drill core for Wabush diamond drilling programs• Assist Cliffs North American Coal operations with geological, quality, and mine planning needs• Design underground coal mine plans and run timing scenarios in Carlson software• Create coal seam computer models by defining geologic structure using Vulcan, Carlson, and AutoCAD• Organize and maintain drillhole and gas well databases for the best coal quality and seam structure data • Write reserve reports for Cliffs Coal Operations in 10K and NI 43-101 formats• Perform laboratory audits as Lead Auditor for ISO9001:2008 requirements

-Analyzed drill core data of the Pinnacle coal mine in West Virginia.-Created a drillhole database for the geologic block model of the Pinnacle mine in Vulcan.-Sampled and mapped blast hole geology in the Empire and Tilden iron ore mines in Michigan.

-Directed the Sweetwater, Texas Drilling Program 2007.-Surveyed drillholes using GPS technology in Sweetwater, Texas.-Utilized AutoCAD to create property maps in a corporate business setting.

Bachelor’S Degree, Geological Engineering With A Mining Minor

Activities and Societies: Delta Zeta Sorority - Academics Chair, Dance Instructor at the Superior School of Dance, MTU Hip Hop Crew &.

Masters Certificate, Engineering Management