- Manage daily client transactions, including deposits, withdrawals, loan payments, money transfers, and cashier's check sales; while maintaining organized and meticulous record-keeping for regulatory compliance.-Provide efficient and professional assistance to an average of 50-100 customers per shift, elevating their banking experience and showcasing leadership in customer service.- Identify and implement opportunities to enhance service delivery, leading to increased customer satisfaction and loyalty.

- Developed tailored tutoring strategies to support 7th-grade students from diverse racial and socioeconomic backgrounds, ensuring an inclusive learning environment.

- Led thorough reviews and uploads of communications and request forms, ensuring impeccable accuracy and completeness of information.- Coordinated and executed communication strategies, including sending out emails with a consistent and professional tone for confirmation, reminders, and updates.- Moderated large-scale Zoom webinar sessions, overseeing introductions, conclusions, and Q&A monitoring for audiences ranging from 100 to 400 participants.- Implemented analytical approaches to manage SharePoint websites, integrating new links, documents, and resources, while also editing and uploading slide decks and Zoom recordings for seamless team sharing.- Utilized Excel functions to organize spreadsheets, analyze data, and create content, facilitating efficient sharing and content creation around the information.

- Guided student inquiries to appropriate resources, demonstrating effective problem-solving- Exhibited strong attention to detail in managing package logistics, ensuring efficient distribution.- Navigated the various programs that are used such as Package Log, SPIRE, and Sales Force.- Adapted quickly to changing priorities and operational demands, demonstrating flexibility and versatility in fulfilling job responsibilities effectively.

- Managed greeting customers while simultaneously answering calls, cleaning off tables, and arranging the seating chart.

- Answered inquiries by being knowledgeable with the products on hand and made merchandise recommendations. - Maintained merchandise appearance on the floor.