Michael Audrain Email & Phone Number

West Swan, Wa, Au

Australia

Hotel RottnestSamphire RottnestCottesloe Hotel•BOH stock management, stock control and ordering.•Helping the day to day operations and staff FOH when required.•Implementing and updating policies and procedures that abide with RGL/LEU requirements.•Stocktake for all Venues Hotel Rottnest, Samphire Rottnest, Bayside Bar, Lontara and Isola.•Super user for Tyro & H&L.•Control of wage costing, staffing levels through each part of the business, while maintaining customer satisfaction.•Improve beverage sales gp%•Cross checking all invoices with our current price and stock agreements. •Drink Menu writing/ creating.•Mentor current Duty Managers to ensure they are implementing policy and procedures and training on current licencing requirements.

Leederville, Western Australia, Australia

Multi Venue Hospitality Operations Manager responsible for;The GardenBill's Bar and BitesThe Leederville HotelThe LeedervilleLeeder HallEvergreensServoServo Kebab•Effectively maintain the operations of the Leederville Precinct along with its operating departments (food, beverage, events, functions, recruitment)•Helped in Human Resource including interviews, staff hiring, training, task allocation, performance appraisals as well as payroll.•Exemplified excellent communication skills in setting goals, motivating employees, resolving guest related issues whilst maintaining the observance to the company policies and procedures.•Ensuring the product quality standards are met in all areas of the operation relating to the appearance, levels of maintenance and cleanliness.•Consistently delivered results that contributed the overall success of the business by accomplishing performance objectives focused on business revenues, guest and associate satisfaction.•Control of wage costing, staffing levels and rostering through each part of the business, while maintaining customer satisfaction.Achievements:•improved beverage turnover by $250k, consistently improved sales mix; and maintained staff retention, wage control and stock control.•Successfully rolled out OH&S strategy

South Perth, Western Australia, Australia

Supervise and manage staffing, restaurant and help the manager in the daily management of the business to help the business thrive.

Huntingdale, Western Australia, Australia

All Rounder

Education record

Graduated

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