Disney ExperiencesThe Walt Disney World Resort Resorts Quality Operations SystemsResorts Experience Integration & ActivationLodging | Transportation | Premium Services Team DisneySubject Matter Expert in the Guest Experience supporting Executive Leadership teams across The Walt Disney World Resort to drive operational improvements within Lodging, Transportation and Premium Services.The mission of The Walt Disney Company is to entertain, inform and inspire… Show more Disney ExperiencesThe Walt Disney World Resort Resorts Quality Operations SystemsResorts Experience Integration & ActivationLodging | Transportation | Premium Services Team DisneySubject Matter Expert in the Guest Experience supporting Executive Leadership teams across The Walt Disney World Resort to drive operational improvements within Lodging, Transportation and Premium Services.The mission of The Walt Disney Company is to entertain, inform and inspire people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds and innovative technologies that make ours the world’s premier entertainment company.Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Since opening in 1971, The Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of Guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses Guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort Cast Members bring Disney magic to life through unmatched attention to detail and superior Guest Service. Show less

Disney ExperiencesThe Walt Disney World ResortFacilities & Operations Services (FOS)Distribution ServicesMerchandise

North American Sort Center Network (NASC) | North American Fulfillment Center Network (NAFC)North American "Iron Smile" Sort Center Network Champion (Peak Week 2020)Amazon’s “Day 1” mentality is the approach of doing everything with the energy and entrepreneurial spirit of a new organization on its first day. Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term… Show more North American Sort Center Network (NASC) | North American Fulfillment Center Network (NAFC)North American "Iron Smile" Sort Center Network Champion (Peak Week 2020)Amazon’s “Day 1” mentality is the approach of doing everything with the energy and entrepreneurial spirit of a new organization on its first day. Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Supported by innovative world-class technologies, Amazon is constantly creating and building new ideas, services, and products that make life easier for millions of people around the world.The Amazon fulfillment network is made up of state-of-the-art technology and a variety of building types and sizes to support processing orders, including:Sortation CentersAt sortation centers, Associates sort customer orders by final destination and consolidate them onto trucks for faster delivery. Amazon’s sort center network provides full-and part-time career opportunities and is powering the operational ability to provide customers with everyday delivery.Non-Sortable Fulfillment CentersRanging in size from 600,000 to over 1 million square feet, non-sortable fulfillment centers employ more than 1,000 full-time Associates, whereby they pick, pack, and ship bulky or larger-sized customer items such as patio furniture, outdoor equipment, or rugs. Show less

Disney ExperiencesThe Walt Disney World ResortDisney's Coronado Springs Resort & Convention Center- Opening Team, Gran Destino Tower (reimagination and expansion of resort property)- Led all aspects of the Front Office, including: Front Desk, Concierge and Bell Service operations;- Consistently worked with and through others in a constantly evolving environment with high corporate visibility leveraging partnerships with other lines of businesses to ensure a seamless… Show more Disney ExperiencesThe Walt Disney World ResortDisney's Coronado Springs Resort & Convention Center- Opening Team, Gran Destino Tower (reimagination and expansion of resort property)- Led all aspects of the Front Office, including: Front Desk, Concierge and Bell Service operations;- Consistently worked with and through others in a constantly evolving environment with high corporate visibility leveraging partnerships with other lines of businesses to ensure a seamless Guest experience; - Leveraged data-driven Guest voice tools to supervise exceptional service delivery and made strategic decisions to positively improve the Guest experience;- Fostered the Disney culture and maintained an on-stage presence by actively engaging and interacting with the Guests and mentoring Cast Members by championing an environment supporting the Five Keys (Safety, Courtesy, Show, Efficiency, and Inclusion). Show less