Michael Beltrone Email & Phone Number

New York, Ny, Us

Waldwick, New Jersey, United States

Warwick, New York, United States

Vernon Township, New Jersey, United States

Implement solutions-oriented customer service methods to meet all clientele needsOrganized client data base, reservations, requests and payments and requests using the online platformIncrease company revenue using sales skills to offer upgrades, extensions, and excursions to guestSustain an encouraging and welcoming environment for all guests through corporate social responsibilityManage the flow and registrations of diverse patrons coming in and out of the facilitiesAchieve superior customer service ratings

Woodcliff Lakes

Developed, updated and managed weekly staff schedules which led to consistent high-quality serviceExecuted daily operations of meeting/banquet set ups and successfully met all client’s specifications, including diverse corporate ,individual functions and internal eventsCoordinated cross-functional team meetings, agendas, and management of deliverablesCollaborated with a team of diverse and multicultural food and beverage managers, chefs, and sales departments to create positive working relationships and maintain customer satisfactionOversaw the reconciliation of banquet checks, completion of banquet summary sheet, and diversify funds to auditConducted routine and spot inspections to monitor food. beverage quality and supervise banquet servicesBuilt key customer relationships and solicited and implemented customer feedback Experience working with confidential information, VIP clientele, stakeholders, and vendors

Warwick, Ny

Strong interpersonal communication with stakeholders and senior leadership to effectively plan and execute special eventsOversaw kitchen operations focusing on food quality, customer satisfaction and reduction of waste Lead the training and development, succession planning and performance evaluations for all teammatesScheduled supply deliveries and examining receipt of inbound goods for reusable purposesMaintained food safety and cleanliness standards in accordance with OSHA guidelines

Warwick, Ny

Analyzed and oversaw reconciling cash drawers, financial data and administrative support when neededAssisted leadership in event creation from planning, booking venue to execution to generate increased revenueCompiled, evaluated, and presented feedback to team and consistently monitored team performanceMonitored supply usage, daily inventory and scaled placed to meet peak business demandPerform all ordering, inventory, receiving and issuing tasks including food wastes products, transitioning from paper products to reusable products Facilitated strategy development for daily staffing needs, created schedules, external and internal events

Warwick Ny, United States

Fostered relationships with customers.Operated cash registers on POS system.

Bachelor Of Science - Bs, Business Administration And Management, General, 3.2

Anisfield School of Business – AASCB Accredited

Bachelor Of Science - Bs, Business Administration And Management, General, 4.0

Activities and Societies: Study AbroadPiacenza Campus - AASCB Accredited

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies, 3.7