Seasoned financial services operations and technology executive with broad experience in life, annuity and group insurance. Proven track record of accomplishments in administration, information technology, program management and vendor management with special expertise in:• Insurance back office operations• Technology development and infrastructure management• TPA/BPO leadership and managementLife and Annuity Compliance• Vendor Relationship management• Large program and project level management• Conversions and business consolidations• Business and Technology strategyLed the operations of a medium size service provider of equity based products software and services through some lean years caused by national events and ultimately growing in revenue by 80% over five years.Led major corporate program at American General to create a vision and ultimately develop and implement new distributed pen-based technology for the sales force (SFA) improving sales efficiency, saving $7M in operating expenses annually and reducing service times by weeks. Received 1997 Smithsonian/Computerworld award for technology leadership.Specialties: Life Insurance, Variable Products, Group Insurance
Listed skills include Vendor Management, Process Improvement, Insurance, Strategy, and 13 others.