Michael Hampton Email & Phone Number

Winston-Salem, North Carolina, United States

• Negotiate payment plans with delinquent customers, tailoring plans to meet best interests of both the customer and firm.
• Perform skip tracing on students to identify better contact information, as needed.
• Prepare and forward delinquent files to third party collectors, following up with subsequent information requests.
• Reconcile third party collection invoices with payments received.

Charlotte, North Carolina, United States

Negotiate payment plans with delinquent students, tailoring plans to meet best interests of both the student and the university.Perform skip tracing on students to identify better contact information, as needed.Prepare and forward delinquent files to third party collectors, following up with subsequent information requests.Reconcile third party collection.

Troy, MI

• Repossession
• Issue repossession orders on behalf of requesting collectors.
• Coordinate relationships with multiple repossession agencies and auction representatives.
• Utilize analytics to determine repossession agent efficiency, cost reductions and auction house pricing.
• Speak to repossessed members, informing of redemption options.
• Price repossessed collateral utilizing multiple pricing platforms.

Sterling Heights, Michigan, United States

• Responsible for training, motivating, directing, and evaluating team member performance.
• Assists in the preparation of credit information necessary to establish credit limits, including such factors as applicant's assets, credit experience and personal references, based on predetermined standards.
• Collect personal and financial data while interviewing loan applicants for credit cards, personal, auto & home equity loans.
• Notifies applicants by mail, telephone, or in person of… Show more
• Notifies applicants by mail, telephone, or in person of acceptance or rejection of application.
• Ensure branch follows government policies and procedures (Regulation CC, DD and E)

Detroit, MI

o Ensure daily operations of bank branch are properly maintainedo First point of contact for staff on all issues and matters of concerno Supervising and overseeing FSRs and tellerso Assisting staff with operational procedureso Coordinate and supervise all aspects of the teller operationso Provide Overrides when neededo Conflict resolution for both.

Troy, MI

Performing retail banking center audits. o Examination of banking center procedures, practices and reviewing banking center records. o Observing and reporting any deviations of Federal, State and Internal guidelines as well as prudent business practices. o Utilizing skills attained from my assistant manager position, fraud investigator/security specialist.

Troy, MI

• Managed assigned workload of past due accounts in a timely and professional manner, maintaining complete collection history using collection software.
• Contacted customers to determine reasons for delinquency and assisted them in developing plans to arrive at a sufficient resolution.
• Collected past due funds on delinquent accounts.
• Prepared documentation to transfer noncollectable accounts to third-party collector.
• Utilized LexisNexis and other software to determine… Show more
• Utilized LexisNexis and other software to determine location of customers and collateral.

Rochester, Michigan

o Ensure daily operations of bank branch are properly maintainedo First point of contact for staff on all issues and matters of concerno Supervising and overseeing FSRs and tellerso Assisting staff with operational procedureso Coordinate and supervise all aspects of the teller operationso Provide Overrides when neededo Conflict resolution for both.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate'S Degree, Business Administration And Management, General

Attached is a research paper I wrote for Business Communications 2050 regarding the topic of Corporate Social Responsibility.