Michael Bishop Email & Phone Number

Seattle, Washington, United States

Portland, Oregon, United States

Manages evaluation of both new and renewal accounts with focus on primary and excess trucking insurance for up to 50 power units. Specializing in contract underwriting, risk analysis, profitability assessments, and relationship building with general agents.-Decreased a $6M book to $4.5M by identifying underpriced and poor-performing accounts, regaining agency profitability.-Improved loss ratio from 56% to 17% while maintaining 70% retention, enhancing overall financial health.-Enhanced Actual-to-Target (ATT) for 3 of 4 agencies to 1.2 in 2023 from 1.4 ATT in 2022. -Successfully solicited and wrote risks for 4 Managing General Agencies, ensuring profitability and risk alignment. -Achieved targeted profitability and growth by analyzing acceptability of risk for complex accounts through assessment of losses, safety, and adequate premium.-Championed a culture of collaboration by building strategic relationships with general agents through daily contact and training, resolving conflicts and driving positive agency and company results.

Seattle, Washington, United States

Recruited as trucking expertise to manage and evaluate existing, new, and renewal accounts related to trucking fleets. Analyzed client needs, designed tailored insurance and risk management plans, and negotiated and sold various lines of insurance. Provided exposure analysis and assisted clients with all facets of account servicing, including changes, billing, and marketing.-Successfully managed $2M book of business across various commercial coverage lines. -Expanded market reach in the Northwest region by leading growth strategies and initiatives, leveraging specialized trucking expertise for targeted expansion. -Successfully brought a distressed transportation book of business back to profitability by strategically implementing targeted improvements, utilizing knowledge in rehabilitating critical accounts.-Enhanced client satisfaction by designing tailored insurance and risk management plans addressing client unique needs.

Anacortes, Wa

Managed new and renewal accounts for small to medium trucking fleets, focusing on coverage design and risk management. Conducted exposure analysis, aligned with client needs, and identified coverage gaps. Enhanced efficiency negotiating and selling insurance.-Grew and maintained a $5M book of business with a 90% retention rate, signifying client satisfaction and loyalty.-Served as Subject Matter Resource, enhancing underwriting and leading to informed and effective client solutions.-Developed a direct appointment and Managing General Agency resource, available for utilization by all offices, improving company-wide efficiency.-Assisted clients with the servicing of their accounts, ensuring prompt and accurate changes, contributing to client satisfaction and ongoing relationships.

Meridian, Idaho

Oversaw and assessed existing and new accounts for insuring small to medium trucking fleets, focusing on eligibility, profitability, and risk assessment. Delivered national training & mentorship on strategic risk management and collaborative agency engagement.-Reduced loss ratio by 29% through continuous evaluation and strategic management of the book of business, leading to increased overall profitability.-Selected as one of 12 company Subject Matter Resources, specializing in agency sales calls, and developing agency visit guidelines, later standardized company wide.-Improved the underwriter training program, shortening the training period from six to four months, better preparing underwriters with more hands-on practice.-Successfully reduced agency loss ratio by 14% over 18 months on the region's largest book of business (at $20M), showcasing strategic risk management skills.-Developed and implemented agency visit guidelines on the corporate intranet, providing a standardized template for agent visits and reports.-Trained as a Master Speaker, becoming a certified trainer for Continuing Education (CE) credits in 20 states, emphasizing leadership and educational expertise.

Boise, Idaho Area

Managed a $500K district, supervising eight agents within an independent insurance business. Conducted analysis of client needs and collaborated with business owners to provide optimal solutions. Leveraged value-added benefits for employees, achieving significant growth in both sales and recognition.-Mentored, trained, and coached new agents, resulting in a 25% increase in District sales over 2 years, demonstrating effective leadership and sales strategies.-Ranked #3 in sales for the State of Idaho (out of more than 60 agents) during the first year, highlighting exceptional sales skills and rapid adaptation.-Earned “High Flyer” recognition annually for placing in the top 10% of agents statewide, generating more than $100K in sales per year, indicating consistent high performance.-Successfully presented and engaged groups of 50+ individuals, leveraging communication and presentation skills. -Collaborated with local business owners and HR professionals to set up value-added benefits for employees, enhancing client relations and satisfaction.

Dupont, Wa

Underwrote personal and commercial auto book for agents while leading a pod of three underwriting assistants. Analyzed, documented, validated and ensured regulatory compliance with a focus on increasing agent profitability while minimizing potential risk. Expanded role included management of the commercial and fleet auto book of business of the NW region identifying trends, training agents on commercial auto risk assessment and assisting agents in resolving discrepancies.-Assisted underwriting training team in identifying and implementing technology solutions to improve underwriting effectiveness and creating the company’s first Underwriting Operations Manual resulting in -Recognized for building exceptionally strong and productive relationships with agents resulting in a 25% increase in submissions over 2 years.-Led the expansion of the commercial auto business adding two additional underwriters and three dedicated assistants resulting in an 33% increase in submissions and 21% in binds over 2 years

Master Of Business Administration (M.B.A.), Business Administration And Management, General, 4.0

Activities and Societies: Dean' List, President's List, Summa Cum Laude

Bachelor'S Degree, History And Business, 3.85

Activities and Societies: Dean's List, Honor Society, Consulting project