Manager Of Regional Operations Ii
• Led all facets of Field Operations in geographic territory consisting of multiple markets • Managed inside/outside field installation and maintenance including oversight of supervisors, contractors, and trade workers, to effectively monitor and manage quality and completion of work • Supervised and managed remote and distributed teams, communicating via phone and video conferencing• Handled escalations, resolve specific issues, and accurately report progress• Managed construction, operations, and maintenance at locations across Eastern Oregon.• Oversaw customer installations, troubleshooting, inspections, tower lighting and site maintenance.• Developed detailed daily regional KPI and budget reports and coached peer MROs and SROs to perform RCA to improve results.