NJ Department of Children and Families – Project Management Office (PMO). Serves as Project Manager for a team designing and implementing a PMO for NJDCF, and providing portfolio, program, and project management expertise for initiating, planning, execution, monitoring, controlling, closing, and guiding implementation of DCF IT initiatives. The project scope includes Requirements Management, SOW/procurement support, test management, and project risk management, status reporting, and PM support for in-house and vendor developed initiatives.

NJ Department of Children and Families – Information Management Strategy. Served as Project Manager for a team developing the information management strategy for NJDCF. The project scope includes an application assessment, assessment of system development life cycle processes, and governance. The Short-Term Plan focused on critical IT-related risks and issues. The Long-Term Plan focused on the roadmap for data modernization and integration across the department.

Contractor supporting Olenick/PECO team on the Transmission and Substation Document Management Systems (T&S DMS) upgrade project.Responsible for development of documentation for business analysis, test management and reporting, documentation of requirements and creation of design materials, and managing the overall delivery of the testing effort in collaboration with the Exelon project team

Contractor supporting IBM project team responsible for development and maintenance of the State of Missouri Medicaid Eligibility Determination and Enrollment System (MEDES). Provide BA and QA Test Support on the MEDES application, which manages all aspects of Medicaid eligibility and enrollment within the State of Missouri. MEDES is based on the IBM CURAM Social Program Management Platform, version 6.2. Created Process Flows, Functional Design documents, and Requirements Traceability Matrices. Executed test cases, and communicated test results to MEDES and IBM Program/Project Management.

Contractor supporting IBM project team responsible for completing an upgrade assessment and roadmap for upgrading the NYC-DHS CARES application from CURAM v5.2 to the latest version of CURAM. Upgrade assessment included impacts to existing code base, refactoring of custom functionality, data model analysis, data migration and conversion, infrastructure upgrades, training and verification, and production release.

Managed QA and Release Management activities on the District of Columbia Access System (DCAS). DCAS provides seamless access to Medicaid, Supplemental Nutrition Assistance Program (SNAP), and Temporary Assistance for Needy Families (TANF) benefits for DC residents. DCAS is based on the CURAM v6.1 platform.  Established and maintained Release Calendar, and ensured stakeholder compliance with policy.  Facilitated Test and Defect Review sessions, and communicated QA and Release status to DCAS Senior Management

Contractor supporting IBM’s Application Maintenance Services (AMS) Team on the PHH Mortgage Account.  Key Contributor in the IBM/PHH Service Improvement Plan governing Release Management activities. Managed a team of Solution Architects responsible for creating Technical Solution Design documents and Effort Estimates in response to PHH and IBM initiated Requests for Services.  Responsible for Release and Deployment Management activities.

Provided QA Test Support on the NYC-DHS CARES application, which manages all aspects of the homeless population within NYC-DHS jurisdiction. CARES is a Social Program Management application based on the CURAM v5.2 platform.Analyzed Business and System Requirements documents, and created Functional Design documents. Created Master Test Plan, Requirements Traceability Matrix and Test Scenarios, formulated test cases and test scripts.Executed test cases, and communicated test results to NYC-DHS and IBM Program/Project Management. Managed System Test and Production Defects.Managed the Level 3 Help Desk, and resolution of CARES Production issues.

Provided Business Analyst/Project Management Support on the PHH Mortgage Account in Mt. Laurel, NJ. Analyzed Business and System Requirements documents, and managed workflow with our offshore development and test teams located in India and the Philippines. As the Onshore liaison, facilitated review sessions covering Business and Functional Requirements, High Level Design and Low Level Design with the client's Business Analysts and Solution Architects and the IBM Global Delivery Center teams in India and the Philippines.Tracked application development through delivery to PHH QA team for User Acceptance Testing. Facilitated weekly status meetings with PHH Delivery Managers, PHH QA Managers and IBM Program Management. Tracked Demand Management to ensure that IBM staffing levels were maintained at proper levels to meet project demands, and ensured that sufficient work was provided by the client to meet the contractually mandated monthly baseline of billable hours.

Provided QA Test Support on PHI’s Advanced Metering Infrastructure (AMI) program, which involved replacing existing electric and gas metering equipment with next generation electronic metering technology. Project work included data migration and conversion of PHI’s legacy electric and gas metering inventory and control system to a new platform, and integration of the new platform with PHI’s Customer Care and Billing applications. Analyzed Business and System Requirements documents. Created Master Test Plan and Test Scenarios, formulated test cases and test scripts, and executed test cases. Defect Tracking, and documentation and communication of test results to PHI Program and IBM Project Management Teams.Executed Performance Testing of various PHI Web applications utilizing HP LoadRunner performance testing tools.

Project Manager in the Business Transformation Outsourcing AS Learning Development organization on the AT&T Training Transformation (T2) account. Led a team of Instructional Designers in the design and development of web-based SCORM-compliant (Shareable Content Object Reference Module) training solutions. Managed the full lifecycle of training solution development, from design through implementation.

Delivery Lead (Test Project Manager) in the Quality Engineering Services (QES) organization on the IBM/Aetna Co-Source account. Successfully led the testing efforts on several large Aetna projects. Ensured that all QES deliverables (Test Strategies, Test Plans, Project Estimation Workbooks, etc.) were developed in compliance with Aetna Project Life Cycle (APLC) guidelines. Conducted Triage Calls to track test progress and review test defects, and ensured that defects were resolved in a timely manner to keep the testing cycles on schedule. Completed Project Estimation Workbooks, Resource Requests for staff assignment, and ensured that forecasts for project work effort (individual and team) were kept accurate and up-to-date.Analyzed Business and System Requirements Documents for Aetna’s Pharmacy Management Claims Adjudication System (APMCAS) applications, and translated them into Test Strategy Documents and Test Plans.Major accomplishment was implementation of APMCAS modifications required to support the Medicare Modernization Act of 2003, specifically in the Medicare Part-D Prescription Drug program, and the reporting requirements specified by the Federal government’s Center for Medicare & Medicaid Services (CMS).

Developed and maintained detailed Data Processing Requirements documents and Interface Agreements for the Business Communications Services Maintenance Platform Managed Object Server (BMP/MO) project. BMP is a “Best In Class” CMM Level 4 Certified Trouble Reporting system, utilizing multi-tier client-server technology in a UNIX/Oracle/C++ environment.BMP provides a common BCS cross-services maintenance platform integrating the features and functions of several AT&T Legacy system maintenance platforms. The MO Server provides a centralized data server for all service-related data needs of the various maintenance functions.Represented BMP project in various Concept Team meetings, and led work sessions with End-user, System Engineering, Development, System Test, Data Base Administration, Production Support and IBM Global Delivery Center personnel.

AT&T Account - SOMERSET, NEW JERSEYConsultant/Project Leader/Systems Engineer