Michael Russo Email & Phone Number

Sacramento, Ca, Us

Sacramento, California, United States

San Francisco Bay Area

Strategy, process, and analytics support for Customer Success and Professional Services (Implementations) Orgs at Checkr

Atlanta, Georgia, United States

Compensation Strategy & Program Management:- Managed incentive compensation for 1000+ sellers, impacting $3.5B annual revenue at HD Supply. Owned data management, strategic planning, and reporting.- Collaborate with HD Supply’s Senior Leadership, external consultants, & Sales Operations Team through compensation strategy, including introducing new plan mechanics, data feeds, sales coverage design, and other integration work streams- Model performance of 2M+ customers to set revenue and margin quota targets for all sellers, managers, and directors- Coordinate team of developers to maintain & upgrade bespoke SQL-based compensation databasesAnalytics – KPI Reporting, Annual Planning, & Sales Operations:- Review & improve seller performance through analysis of Multifamily, Hospitality, Healthcare, and Government Housing business units, supporting Field Sales, Inside Sales, Renovation Projects, and National Account teams- Provide standard cadence & ad-hoc quantitative analysis ranging from local initiatives to nation-wide trends via Excel modeling, SQL data analysis, and Tableau dashboards- Partner with Sales Operations on special projects, including a review of ROI by coverage type and recommendations around regional externalities (supply chain disruption, environmental disasters, etc.)People Management & Leadership:- Hired, trained, and mentored a Financial Analyst resulting in consolidation of 2 FTEs within the analyst’s first 6 months of employment; analyst received Senior Analyst promotion within 12 monthsRecognized with CEO Award in 2021 for exceptional performance, leadership, and impact

Greater Atlanta Area

First Data's Revenue Sharing Alliance (RSA) team manages partnerships with local and national banks, receiving merchant leads in exchange for a revenue share on newly won business for First Data Merchant Services.As a member of the RSA Finance team, I was responsible for the following:• Managed an individual P/L for 20+ bank partners to track key performance metrics• Perform variance analysis to compare results vs. plan and present to bank partners and leadership• Support accounting and compliance teams during month-end close to ensure accurate reporting of revenue• Build financial models for ad-hoc analysis and interpretation of results• Produce yearly plans and on-going re-forecasting of individual partners• Introduced controls to mitigate risk of incorrect revenue share payment calculation and transmission• Lead team as SME through implementation of a new data warehouse and database management system• Improved efficiency in reporting and data consolidation, eliminating >5 FTE’s of monthly work • Trained 7 team members on use of new data tools to drive continuous growth and improvement• Mentored and supported interns through regular meetings, trainings, and projects

Greater Atlanta Area

Rtp, North Carolina

• Confirmed and allocated trades post-execution to client accounts with accurate details• Communicated day-to-day information with the cash equity, algorithmic trading, and ETF trading desks• Monitored errors in trade processing and amended before settlement to prevent trade breaks• Collaborated with global teams in Risk Control and IT Development to increase oversight of funds transferring

Chapel Hill, Nc

• Executed reconciliations on all daily transactions of the University Cashier’s Office• Ensured accurate daily trial balances through tracking refunds, payments, and other deposits• Processed and verified inter-departmental information transfers

Chapel Hill, Nc

• Identified issues with student accounts and advised steps to resolve inquiries• Tracked and evaluated account activity to determine sources of error• Trained new employees on proper procedure, etiquette, and professionalism• Improved customer service through effective communication