Michael Bryson Email & Phone Number

Alpharetta, Georgia, United States

Marietta, Ga

Coordinate contract flooring projects from the approval of the project through the final completion. Ensure that each project is completed on schedule, that the quality meets all standards, that the projected profit levels are maintained or improved, and that the customer is completely satisfied.Responsibilities:• Assist Regional Managers with estimating• Communicate with mills and other distributors to determine availability of products• Responsible for submittal process including samples, MSDS, maintenance, and warranty information• Coordinate and run the job daily• Communicate job schedules to coordinate with the client, the general contractor, and/or Field Supervisor• Determine steps necessary to meet project deadlines. Respond with urgency and flexibility to meet frequently changing project schedules• Perform consistent, timely follow-up with suppliers, tracing as many as thirty separate shipments of items depending on the complexity of the job• Thorough follow up is essential including evening and weekend contact as required. Communicate with customer at every opportunity• Coordinate all change orders in writing. Track all changes to ensure proper completion and billing• Monitor installations for meeting schedules and quality standards• Approve installation bills. Review and evaluate all installer bills for accuracy• Maintain required documentation in job folders and on the computer system to support the projects. Assemble all information relating to the projects• Prepare job folder for invoicing. Review for extras and change orders, determine freight charges, verify for accuracy and submit to Accounts Receivable• Receive punch list and repair calls. Determine responsibility for repairs. Prepare cost estimates if necessary. Review invoices and charge back to primary installers accordingly

Alpharetta, Georgia

• As a customer service associate, I greeted customers with a friendly, professional, and a ensuring the customer received the best possible shopping and project planning experience.• Recommended and assisted customer to locate merchandise and accurately explained how to operate and take care of merchandise selected. • Maintained knowledge of current sales and store promotions. • Trained new employees by providing knowledge of specific store tasks and policies.• Communicated with vendors regarding back order availability, future inventory and special orders.• Performs in safe work practices and urging others to do the same.