Michael Caddy Email & Phone Number

Bunbury, Western Australia, Australia

Bunbury, Western Australia, Australia

Bunbury, Western Australia, Australia

Role includes:• Visual Merchandising• Team Management - up to 15 team members• Roster Management• Sales Analysis• Loss Provention• Customer Service • Advertisment Tie Up and Reversion• Stocktake

Bunbury

 Role includes duties from previous roles along with: Processing payroll Reasonable understanding of MYOB Created & Implemented a daily cashflow spreadsheet  Pay bills in accordance to cashflow spreadsheet. Attend and contribute to monthly Regional Development Team Meetings. Setting KPI Targets  Inspire team to achieve KPI Targets Assisting other stores within the network with various issues Implemented compliance changes within our stores Ensuring we remain compliant within a credit industry Conduct team meetings fortnightly

Geraldton

 Perform Customer Credit Assessments as per conditions of National Consumer Credit Code Stock Control including purchasing and stocktakes  Banking – Processing Direct Debits, Credit Cards & Cash Handling Personnel Management of up to 6 staff Forcasting Quarterly Budget figures Looking at Key Performance Indicators and making sure it’s in line with budget Designing and distributing Local Area Marketing Making sure business meets Quarterly Business Review requirements as set out by our National Support Office Ensuring our Customer Service is exceptional by continually training our staff Data Entry – Making sure contracts are entered correctly Follow Arrears Management Procedures Repair broken computers, iPad’s and Laptops Fleet Management Complaint Resolution Ensuring OHS guidelines are up to date Oversaw the migration of a new IT Platform within 2 stores including Beta Testing features prior to launchAwards Won:2014 Mr Rental Best New Store2015 Mr Rental Operational Excellence Award

Bunbury

 Deliver Products Write contracts with customers for their items Test and tag all items as accordance to law Follow OHS Law’s and guidelines Customer Service Answer phones Arrears Management Repair broken computers and laptops Cash HandlingAwards won: (Team awards)2009 South West Small Business Customer Service Award2010 Franchise Council of Australia Customer Service Award

Certificate Iv, Frontline Management

Diploma, Information Technology