Michael Caprera Email & Phone Number

Colorado Springs, Colorado, United States

Colorado Springs, Colorado, United States

- Implementation specialist at Pushpay, a leading provider of digital giving and engagement solutions for churches and nonprofits.- Responsible for leading implementation projects for new customers, configuring their software, training their staff, and ensuring a smooth transition to Pushpay's donor management and app platforms.- Collaborated with sales.

- Audio and video production for the weekly Be Unbound Podcast- Drone Pilot for video projects.- Photographer for events- Contributor to the development of the company YouTube channel

Audio and video production for the weekly Be Unbound Podcast

Conducting post-sales implementations of CRM and workflow management software for the property management and real estate industry.Educating and training new and existing clients on the software and best practices for their industry.Building out sales pipelines and process workflows within LeadSimple's software according to client specifications.Creating.

Worcester, Massachusetts, United States

Alleviating high demand projects by supporting your IT department with temporary technical services.As an independent technical consultant, I work closely with your IT department to reduce their workload and streamline system upgrades and deployments. Services:Computer deployments.Software Upgrades.Auxiliary Help Desk support.Support for Infrastructure.

Southbridge, Massachusetts, United States

Planning and coordinating and leading the music team each Sunday.Configuring, deploying, and administrating Planning Center as a new ChMS for the church and conducting training to church staff and volunteers.Coordinating volunteers for music team and special music. Growing and developing the music team

Worcester, Massachusetts

• Technical Consultant
• Machado Consulting
• Worcester, MA
• March 2019 – November 2019Providing Tier 1 help desk support for a wide range of clients and industries. Remote and on-site support in a fast-paced environment. Help Desk Support
• Supporting the following OS’s Windows 7, 8, 10, Server 2008, 2012, 2016, 2019, MacOS, iOS, Android.
• Troubleshooting printers, scanners, LED signs, switches, routers, POS Systems, VOIP phone systems (Switchvox, 8x8, Digium).

Southbridge, MA

• Wearing multiple hats as a go-to IT, accounting, human resources, and marketing assistant operator of a small, 2 location grocery business and a sister carwash business. Acting as a pseudo-solutions manager across.
• Managing company servers (MS Server 2008) and workstations (mixed of Windows 7 and 10).
• Managing all software licensing including Veritas Backup Exec, Symantec Endpoint Protection, and SAGE 50 c.
• Managing active directory, group policies, and office networking.
• Workstation purchasing, instillation, and upgrades.
• POS (point of sale) system access management.

Willington, CT

Responsible for scanning, loading, and unloading packages into or out of trailers. Performing quality assurance and resealing damaged packages. Sorting and processing large, heavy, or hazardous packages in a fast-paced work environment.

Taipei, Taiwan

- Actor for 2 daily educational television programs.- Assisted in client-side system upgrades and documented software licenses for company workstations. - Composed and produced original music, jingles and a sample library using Logic Pro X and Avid Pro Tools.- Transcribed handwritten scores into digital scores using Sibelius.- Performed piano weekly in a.

Southbridge, MA

Responsible for advertising, client relations, troubleshooting and repairing equipment, managing other independent contractors, and performing lawn care services for up to 18 commercial and residential clients.Worked for Caprera Total Lawn Care since 2005 as lawn care associate until assuming ownership.

Bachelor’S Degree, Information Technology

Bachelor'S Degree, Information Technology