• Oversaw final phase of construction and installation at SUMMIT One Vanderbilt observation deck, attraction, and event space as Senior Technology Manager• Developed one-of-a-kind, innovative technology with vendors to fulfill design intent• Manages multiple audio visual, lighting, networking, and construction vendors• Created operating and maintenance policies and procedures, improved vendor Standard Operating Procedures• Reduced guest wait-times by 30% with technology-based solutions and vendor collaboration• Built a custom application that lead to an 85% decrease in operational ticketing errors• Improved utilization of 3D facial scanning technology by 21% implementing a custom Bluetooth solution• Lead development in a custom mobile application to control One Vanderbilt lighting, altering New York City's skyline and allowing the company to secure major deals• Assisted with the deployment and integration LogicMonitor, covering over 1000 resources with custom alerting using Power Automate in Microsoft Teams as well as custom, automated reporting using Python• Operational data analysis utilizing Alteryx, Tableau, and Python• Designed an in-house solution for counting guests in photos leveraging AWS and Azure's cloud computing API in conjunction with machine learning• Programmed automation's for daily pipeline monitoring, common solutions for recurring errors, and custom reports

• Directed logistics and managed budget for a production crew of 10+, a cast of 30+, a full symphony orchestra, scenic elements transportation and installation.

• Implemented processes, policy, and technical documentation for venue operation to maintain show quality and minimize staffing requirements by 50%. • Administered production staff, advising between 1 and 50 production staff per show, scheduling, budgeting, advancing technical riders, managing fully-produced shows, coordinating rentals, and maintaining both a traditional and black box theatre. • Maintained and operated QSC/Crestron equipment for video, sound, and lighting routing/control for 3 years.• Operated Dante network, Yamaha CL5, Rio’s, Meyer/MINA PA, ETC theatrical lighting package, grandMA3, Ion XE, Christie laser projectors, Wenger fly system, and Gala pit lift.• Designed a roster of 20+ for contract-based, non-union production work in the region.• Proposed and advanced an initiative to create a professional costume and properties shop to cover 100% cost of maintenance. • Digitized inventory via a LAMP server with a custom in-house database using existing infrastructure and inventoried over 1000+ items. • Developed a mobile application to leverage in-house technology to run events with 50% fewer staff and expand remote capabilities. • Facilitated in the development of backstage health and safety protocols that informed state-wide protocols that impacted thousands of performers and stage crew. • Initiated a Performance Partner program to make spaces more accessible by training over 50 community partners to utilize resources.

• Re-opened and integrated an historic theatre after 60 years in disrepair.

• Built a roster of 20+ opera-specific production crew for freelance contract work, directed the crew budget, assessed the fly system, hung and focused lights, maintained instruments, and managed the warehouse with 10 rotating scenic builds.• Improved the partnership between Opera on the James and the Academy Center to make production resources more accessible, sharing over 100+ equipment resources, and a multitude of event-based infrastructure.

• Sustained systems for the theatre on the estate of Lorin Maazel as part of the Castleton Festival, including a 1980’s-era fixed-lighting system.• Designed lighting and sound for 10+ performances including acts ranging from Mongolian throat singers to a Bulgarian choir and many other classical contemporaries.• Improved communication between production, front of house, and stage management for over 20+ shows.• Engineered video and audio recording of classical singers.

• Acquired, prepared and ran production equipment for 5 seasons of productions.• Collaborated with 5+ performing arts organizations to share staff and resources.• Directed training for over 20 musicians as music director.

• Released 3 albums of original audiovisual content through different mediums.• Engineered both live events and audio recordings (approximately 200 performances per year).• Created a business plan, registered an LLC, hired an accountant and lawyer, managed payroll for 4+ employees, and executed programming goals and booking.