Michael Chen Email & Phone Number

Redlands, Ca, Us

Greater Denver Area

Guild Education is one of Denver’s fastest growing start-ups and is paving a new pathway to help working adults increase their economic mobility and advance their careers through access to education. Guild partners with companies to provide classes, programs, and degrees as a workplace benefit at no, or low, cost to the employee. We help students take the next step in their career and offer a community to support them along the way.◆ Scaled and developed pilot team to handle multiple academic partners◆ Generated and shared systems and coaching best practices that foster member engagement and retention◆ Mentored and developed numerous successful coaches and leads by example by demonstrating ownership, a learner's mindset, sharing successes and creating a culture of acceptance

Santa Barbara, California Area

WELL is a powerful communication tool that allows front offices to have two-way text conversations with patients, using existing office phone numbers. The platform is designed from the ground up to make patient communications more intuitive across the enterprise. Our mission is to make going to the doctor as easy as meeting up with a close friend.◆ Developed long-term Business Development Strategy and defined professional pathways for promotion within company. Worked closely w/ CEO and Management to define growth strategies and high-performance measurements◆ Effectively communicated key metrics and goals to team members and leadership, ensuring a shared understanding of objectives and delivering a best-in-class customized solution◆ Documented, updated, and iterated internal processes as well as external support guides. Reported metrics and goals Trained and managed new hires to standard operations and best practices

Procore is a cloud-based construction management software application built for the construction industry professional, striving to make project management effortless, one task at a time. With Procore’s easy-to-use and collaborative software, users can manage their projects at anytime, from anywhere, with any Internet-connected device.◆ Creative, thoughtful, and persistent outbound prospecting to Procore’s emerging potential clients. ◆ Produced over 60 sales opportunities leading to over $100k in recurring revenue.

San Jose, Ca

◆Collaborated w/ CEO to generate and diffuse go to market strategies and incite team buy-in through an inclusive culture that promotes recognition◆ Recruited, promoted and managed sales representatives to generate $1.4 million in revenue via new customer acquisitions by training and developing scalable and replicable methods ◆ Awarded top office representative of West Coast; placed top 10 in sales revenue on a national level in March 2015

◆ Managed a technology support center while training new staff◆ Performed a variety of specialized duties related to the day­-to-­day management of the technologysupport staff as well as the implementation, management, and troubleshooting of various systems