Program Manager - Regional Credit UnionProvide program management for a regional Credit Union, including creating or updating policies and procedures for Disaster Recovery, Information Security, Cyber Vulnerability Assessments, User Management and Tabletop exercises. This included creating detailed runbooks to be used in the event of various real-world IT scenarios. Created standardized methods for performing User Access Reviews to ensure least privileged access was maintained on key systems within the environment. Created system data mapping documentation detailing the key systems, network connections between the systems including security protocols, and data passed between them.Document Specialist - Airline IndustryProvide consulting expertise on IT security policy, standard and procedure documentation for a publicly traded transportation company. Included review of existing documents, gap analysis of required documents and creation of new documents.Work with end users and upper management to define new policies and procedures that conform to industry best practices. Created policies and procedures using multiple formats, depending on user needs. This included a clickable web based wiki as well as fillable PDF forms that link back to a trackable backend.Consultant and project management - Mining & Agricultural IndustryProvide project management and consulting expertise for Mobile Device Management and Bring Your Own Device for a Fortune 500 global company with over 15,000 mobile devices.Consolidate multiple MDM solutions to a single platform, saving $300k dollars per year in license costs and simplify the support environment.Work across departments and business units to develop processes and guidelines for implementing a BYOD program. Estimated saving of over $1M in mobile device costs over a 3 year period.

* Migrated company from on-site server based infrastructure to cloud based software as a service and hybrid cloud infrastructure. Migration included changing from MS Exchange to Google GSuite, on-site phone system to cloud based VOIP system. * Responsible for all aspects of relocating the corporate office and on-site data center to a new location, including working with architects, contractors, licensing and permitting. * Led initiative for Business Intelligence/Dashboard system for executives to view near real time data of marketing, sales and production departments from any internet connected device, allowing for faster response when metrics were not within allowable numbers.* Converted over 100 corporate owned smart phones to a BYOD (Bring Your Own Device) program, saving approximately $1000 per month in hard cost along with man-hours associated with tracking a maintaining the corporate devices. * Implemented a $300k CRM system to consolidate 6 different disparate databases, allowing the company to see a customer from contact through installation of the project in one system. Project was completed on time and on budget.* Spearheaded VMware vSphere infrastructure to provide cost savings, server consolidation and disaster recovery capabilities. The project saved over $40,000 in capital expenditures and allowed * Provide leadership, vision and direction to senior executives and board members on the core strategic vision of the company. * Track and develop IT budget to track expenses and costs associated with each internal department. * Serve as a subject matter expert for all IT related projects and matters.* Oversee the growth of the company from 3 offices to 7 offices, employee growth from under 100 to over 250 and gross revenue increase from $20M to over $40M.* Oversee internal help desk for all computers, servers and IT systems.

* Led nine-person contract to support the General Services Administration Federal Technology Service (GSA/FTS) of the Federal Government.* Served as the Project Manager or Business/Systems Analyst for IT products and services for external clients.* Distributed workload and ensured compliance with all applicable processes and procedures for products.* Interacted with government point of contact to deliver completed projects in a timely manner.

* Developed processes and procedures for identifying chronic problems to remove troublesome equipment and facilities from the systems which led to improved network and worker efficiency.* Provided operational and project support for software development and hardware deployment, for new operation centers, operational models and processes, and interface agreements between companies for a global company.* Developed the processes, following the ITIL Practices, for a joint venture between AT&T and BT (British Telecom)